Overall Ratings & Reviews Fairfield Inn & Suites Watertown Thousand Islands

Extremely friendly, very clean, elevators are large and working.

Convenient and quiet

Great place to stay. Clean, comfortable, friendly, professional.

Staff very friendly and helpful. Room clean and comfortable

Our stay was great, everyone was very friendly. The only complaint I had was check In Was at 3:00 and we had to wait till 4oclock.

Very clean and newly built or renovated. Staff very helpful. Good breakfast options. Will stay here again

Extremely clean room and very helpful and friendly staff

It was a nice, comfortable property.

Excellent value for the price. Check in was a breeze, friendly staff, clean comfortable room, and breakfast was a nice touch (decent food quality too). Definitely will plan to stay here again in the future!

Close to everything I needed

I liked the staff and the beds were very comfortable. I did not like that the room had not been thoroughly cleaned (crumbs visible under tv stand, beds not properly made up, dusty in places) also body shower soap dispenser empty. Also we found the hotel noisy. It must be wood frame construction because he could hear and feel people walking above and in halls. Hard to get to sleep. Will pass on this hotel in future.

Everyone that worked there was very friendly and helpful. They went out of their way to make sure we had anything we needed. The room was clean and good size. The pool was the perfect size and not crowded Will definitely return.

Location, staff, renovated, clean, quiet, great breakfast…all good! Great experience!

N/A

The area had had heavy snowfall. The parking lots were partially cleared of snow, but there were several parking spaces still filled with snow. And the areas that were cleared of snow are very icy due to lack of deicing techniques.

VERY CLEAN and quiet!

Great

It's a nice hotel. I recommend it.

Everything suited our needs

Staff was excellent and breakfast buffet was amazing! Kept up well and clean.