During our check-in, we were informed that due to server down, there will be no WiFi, no TV, room key card cannot be used (need to have the assistance of staff to open the hotel room). This is really inconvenient. And the customer service person without a smiling face even show her bad mood face. You should never show your emotion to customer. This kind of customer service should not be in front line. Further to the electricity issue, the breakfast also in low quality, some are not heat and some even overcooked. What a bad experience we had.

No electricity at lobby and restaurant area (dark and hot). Poor food quality on breakfast.

Comfortable and clean. But WiFi connection is not good.

It is a nice hotel. Clean. Comfort.

The room is clean and comfortable and the breakfast meal is good.

Close to downtown area by taxi. They got free shuttle too

Rooms are clean and spacious, nice overall, the location in the city center. So that more enhanced services.

Overall the room and all in room facility is good ( extremely recommended ), nothing to be complaint. Location is average but shuttle service to several location was provided

Rooms are clean and spacious. The mattress was great that twin size car in the parking lt 160. 4 and 5, free admission charge exit fees berkali2 8 ringgit, 50 ringgit deposit with that later would direfund returnable parking card

Baru..berada her hotel in the downtown area of ​​Kuala Lumpur.Kamarnya bagus..berkonsep apartemen.Pemandangan building buildings once tinggi..elok

Quality room and excellent room design, janitorial service tool clean drinking the second day, the number of drinks that should be given only 2 3, excellent taste quality breakfast

Her hotel was nice and hopefully can be improved again ministry

Very satisfying, relieved rooms, friendly service. sip facilities