Very nice 3 star hotel. The staff was great. Buffet breakfast was also great. Hot water worked. Thr heater kept the room very warm. The only negative i have is the room is not soundproof. My room was on the 4th floor. I could here the dogs barked and people talki. But, overall, i was happy with my stay.

Clean room. Electric heater is a plus! Close to everything.

Comfortable beds, nice hot shower, great location. Noisy if room is facing the street.

Very convient location in Puno, hotel was clean, staff friendly.

Hotel is centrally located to the main square and Lake Titicaca. Room and bed were comfortable. Bathroom outdated, dark and could use a renovation. Breakfast had the basics.

Good location. Superior room wasn’t the one shown in pictures with nice windows. Clean. Helpful staff.

If you intend to stay here suggest you ask the non 24 hour reception how you exit the property should there be an emergency. Front door entrance locked and bolted when we got up at 3.am. Same for restaurant exit. It’s probably VFM but wouldn’t return. Pictures of locked gate if needed.

i didn’t like the breakfast ,it was so simple for the hotel price.

Very well located in Puno, however the view and the noise weren’t the best. The room itself was large and had everything needed. Bathroom a little dated, but great value for 1 night. Breakfast was very good and variety of choice.

Over all is a good hotel, sit in a busy street, close to central plaza. Service is good and staff are nice and friendly. But breakfast is lacking and not fast enough to serve.

Close to everything, very clean and staff were wonderful.

Property did not have accessible bathrooms for people with dissabilities.

Centrally located hotel with a very short walk to the Cathedral and some great restaurants (Mojsa!) Breakfast is very good.

Excellent hotel in central Puno- loved the corridor lights with motion detectors. Loved the breakfast. Loved the mattress -did sleep great there. Loved the location.

First, the positives - reasonable price, great location near the main square, wonderful breakfast buffet, and kind and helpful front desk staff. Second, areas needing improvement - lighting was poor, bed linens uncomfortable and too heavy, but especially no hot water. I was excited to see a bathtub, but only lukewarm water and no plug. A staff person came to the room to "fix" but not remedied. Two nights with no hot water a bummer. Would have been great otherwise.

The staff was excellent and helpful. The only drawbacks were that the TV did not have any Netflix or smart tv connection as well as no caption for English to watch movies.

The room was what I have reserved. Wide enough at the corner of the hotel. Walking distance to every place I need to go. The only problem I had is the transportation to the airport. I have reserved a transportation through the hotel and they should pick up us at 5:45 AM in the morning. No body came to pick up us... We were missing our flights if I did not find a taxi in the early morning. If hotel promise us to set a paid transportation to the airport they should take care of it. I should not try to find a taxi at the last moment to catch my flight...

Great location, relatively clean. Staffs are nice. Very noisy at night. Breakfast is really continental, nothing tasty.

It eas ok

It was all fine. Our room was spacious, had lot of blankets and a heater. The bathroom was big, with bathtub, hairdryer and hot water. Perfect location! The tours to Titicaca offered by the hotel were much more expensive than the normal agencies.