Overall Ratings & Reviews Orange Tustin Inn

Clean and quiet space.

Website states that pets are allowed at regular price. That statement was not honored at check-in. There are many paint spots on the bathroom facilities. The paint job was obviously done by an amateur. Please have a family member scrape off the paint spots with their fingernail. The garden is a nice addition.

Very decent Motel and accommodations. Access to the Motel requires entry from the south only because of a raised center road divider with an entry lane to a freeway onramp. That means you have to either enter the main street from a road 1/4 mile south of the location or drive south on Tustin, pass the Motel and go under a freeway overpass and turn left at the next intersection and turn around in a shopping center parking lot and re-enter Tustin heading north. For $125 per night, that sucks.

It's pretty good. I don't have any complaints. For the price, it's pretty good. A fridge, a microwave. Only thing is I wish they had a way to watch Netflix but you can bring your fire stick or whatever and hook it up to watch movies with your lover.

Was ok

Room did not look like the pictures on the site. I was greeted by an unpleasant employee at the front desk when I came to check in. When I got to the room, the beds did not have comforters and the shower water was luke warm at its best and the shower pressure was minimal. This place definitely needs to up there amenities or lower the nightly rate.

walls are thin!

Walls were thin. I could hear conversations from both rooms adjacent to my room. On a scale from 1-10 for comfort, the bed was a 4.

Bob was super helpful at check in. Great night for a quick stay in Orange County.

Too expensive for rooms that aren't maintained

It was perfect just for a 1 night stay!

Smell disgusting

The heater didn’t work, the room temp was 51°. No blanket on bed just a bed cover, we used the 2 towels for some heat. The floor tiles creaked due to missing grout. There was no weather stripping around entry door, you could see light coming through, as well as cold air. At 8:00am when we left, front office closed, left key card thru window slot blocked with a rolled towel…if the room 241 was average then we definitely do not recommend a stay this hotel

Check-out at this location is at 11:00 am. However, at approximately 8:30-9:00 am, construction began on the other side of one wall of my room, as well as another area down the hall. I called the manager to complain, and asked that he allow me to stay until at least 12:00 pm, if not later, as I had very little sleep the night before due to the discomfort of the bed. I had a 10 hour drive ahead of me, and needed as much rest as possible. If he could not grant me the additional time to rest, then I asked him to refund a portion of my stay. He said that he would hold further construction until 11:00 am, however, this was a lie. Instead, he began what sounded like power-washing another side of the building, causing an equal amount of noise, this time on another side of the building that effected my room. The manager insisted I leave by 12:00 pm, which I did. I would greatly appreciate Expedia's assistance in expediting a refund of my rate and fees from this location. They do not qualify to be listed on your site.

Very good

It needs an elevator.

It was nice and close to everything

Towels had hair floors where dusty with hairs

The property looks decent from the outside… The buck stops there. The staff were really nice and check-in went quickly. The actual room smelled horrible and it’s the first thing that hits you. They don’t keep the windows at least cracked to get some air in there. The pillows had dust all over, the floor was not swept at all, the water in the bathroom came out cloudy and the toilet had no handle attached to it. I contacted Expedia with photos of the problems in the bathroom and they contacted the front desk. The staff refused to fix the toilet and claimed they had no more rooms. They then refused to refund me for the remaining day. Expedia expressed disappointment with the staff’s attitude so much that they paid for me to get a room at another hotel so I checked out a day early and I had to brush my teeth in the parking lot with water I had in my car because I refused to put that nasty water in my mouth or on my body.

Easy parking, clean rooms, fair price, close to freeway