My room was clean and immaculate. I stayed three nights and didn't need the services of the cleaning staff as I wasn't around during the day, but a fresh bottle of water was placed outside of my door each day. The staff were very friendly and helpful and the Breakfast was varied and plentiful. I stay here every year around April and will be coming back again next year.

Was an exceptional stay. Clean friendly. Easy Relaxing

Staff was nice and friendly. The pool and wellness parts were extremely busy. Nice hotel in an average location.

Nice clean hotel, helpful, friendly staff.

Location was excellent for my trip in the Dock area

Very friendly staff who were happy to help us out with our bikes. Good beds and rooms. Anything you can expect from Ibis.

This hotel is completely overrated and way too expensive compared to the quality it offers. Adding fees for parking your car and additional cost for breakfast make it even more expensive.

Excellent location for catching the tram into Bruges or walking to the beach. It was very busy with a holiday weekend, lots of guests, & a private party. They were very short staffed & at times the staff were running. Be sure to ask how the lights work before heading to your room.

Mi reservación original fue por un dia pero me tuve que quedar 19 dias por una emergencia medica con mi mama. Los empleados hicieron que toda la situacion fuerte que estaba viviendo fuera mas facil. Mas que agradecido Francisco J Vidot

Swimming pool/ gym was a good feature. Extra fees for parking, not functioning heating and bathroom mirror, lack off replenishent coffee tea sugar

We booked here to go to the Bruges Christmas market, the hotel was approximately 30 minutes in a taxi and the hotel were kind enough to order one for us, it cost about 60 euros which we didnt think was too bad. Breakfast was really nice and you also get free hot drink facilities for the duration of your stay , overall a really nice hotel!

All good but no vending machines or close convenient stores. AC didn’t work

It was amazing very spacious and perfect for families pool was clean I would definitely recommend

Showering in bath tub is inconvenient and dangerous

Overall good

absolutely loved staying here; the family suite was perfect! The staff was great as well!

In my opinion this hotel is seriously overpriced. Don’t get me wrong, it’s a nice good quality , hotel, pretty clean and cozy, but to pay 180 euros a night for a stay at a place that is an active construction site (as of June 2023) is a little too much. At check in we also were offered to pay over 80 euros for a breakfast for our family of four which we refused. Come on people, in the current situation could you at least offer complimentary breakfast? The room on the fifth floor was little but cozy, the balcony was very narrow, maximum for two people at a time. The promised “harbor view“ which was the main reason why I chose this hotel was non-existent (please see the picture of the view from my balcony)- we could see some part of the harbor only if you lean far over the balcony rails with your head turned to the left and neck super stretched. The area is nice- with several dining options, grocery stores and the beach at a walking distance. To be fair I need to mention that customer service was quite friendly and there was a complementary coffee machine in the lobby and a nice outside playground for kids. Generally speaking I regretted booking this hotel. For the lower price you can have so many other options, possibly without “harbor view”, but with breakfast included.

Great hotel stay for family, very friendly staff. Loved the stay, the breakfast was also ok. The onsite car parking coat is too high conaidering the location

Hotel is just about 5-7 minutes walk to the tram station. It's clean. What disappoint me is that there is no kettle in our room. They have a coffee machine near the reception but it wasn't working. They gave us free coffee and tea when we tried to buy in the bar. But as an english person who lives with tea, we still prefer to have kettle in our room than microwave.

It is a very excellent hotel. The staff and manager were exceptional. We had a problem with the booking, made through hotels.com; we booked 2 rooms but only one showed up on the reservation list of the hotel. The manager not only managed to accommodate us but went above and beyond in doing so. She was also very nice to help us with suggestions as to other places to dine. The hotel itself is very nice and clean. The breakfast is terrific. The hotel location is great, a 5 minute drive to the beaches and 20 minutes or so to Brugge. Just a great hotel in every way.