7.8
Pleasant
From 5 reviews
Provided by travellers on
Cleanliness

7.6

Room Comfort

7.6

Meal

7.0

Location

7.6

Service and Facilites

7.2

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Traveller Reviews Grand Al Massah Hotel

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Customer reviews
Mohammed A.
icon-origin-TRAVELOKA
5.0
/10
Reviewed 36 week(s) ago
The problem not with Hotel its with Travaloka I arrived there can't find My Booking. You book Via Partner who never did it right with Hotel have to stay hours argument and call to Indonesia till get it solved this happened with me twice
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I***s
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Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 45 week(s) ago
Alhamdulillah, I got a room with a good view, the only downside was that the check-in process took a long time, I only got the key after Isha prayers at 2 pm, but because I could postpone the check-out, I wasn't too disappointed, thanks, I hope they can provide better service.
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