Beautiful property, very friendly staff, great food. Home made butter and jam at breakfast was amazing. Property was very secure and we felt safe the whole stay.

I loved this place. Definitely an authentic, beautiful, relaxing place to stay. The beds and linens are the comfiest I have ever had at a hotel, and I had an excellent night sleep both nights. The architecture and design of the building is just stunning. We have a large room with three beds and it was perfect for our family. Very close to Poas Volcano, La Paz Waterfall Gardens and Starbucks Farm. The breakfast that is included in the stay is superb. We also had dinner and it was quite nice as well. I would happily stay here again.

Beautiful accommodations and attentive staff. Delicious food

We could relax at the lodge. Meals were delicious and the staffs had wonderful hospitality. I wish I could get a little larger bath towel.

This resort far exceeded any expectations we had, the views are spectacular and the vibe is very White Lotus, you will not be disappointed

Servicd eas zero the spaghetti wqs cold for me and for my kids enxt mor ing wr filled out sheet for brakfrst for 7 am as we knew are tojr was at 8 6h50 too 7h30 we got 4 cold toast there was big group there and 2 separate table got there long after us they got serve first with are twoo kids asking why no foos

Clean and very courteous!

wonderful!!!!

Cloud rainforest stay. Rains all the time. Close to many sites and points of interest.

The location was nice. However, our Expedia reservation stated that the check in time was 2:00 pm. We were taken to the stool, which was not ready. It was a rainy and cold day, and we waited in a hotel library. It took 1 hour and 40 minutes to get our room ready. We asked for a swarm drink, perhaps, as a courtesy for the inconvenience and were given hot chocolate. There was no apology, the receptionist left and on top of that, they charged us for our “courtesy “ drink! It was lack of concern and lack of customer service that was very disappointing.

Clean room. Beautiful location, fantastic place

The room was good clean and comfortable but a little cold they did supply a heater and electric blanket that was great

The lodge is very upscale with comfortable furnishings, lovely art, books and cozy areas to sit and relax. Overall, a beautiful and relaxing environment that also offers a great dining experience.

The staff were so kind and helpful, the room was comfy and the grounds and trails were beautiful. Convenient location, and really great breakfast. Highly recommended.

Yes

The most gorgeous property! Staff was top notch and made our stay even more amazing. Great breakfast and other dining options. Highly recommend!

Excellent location and service

It was a great location with beautiful views. 25 mins away from Poas volcano, nice breakfast and decent food.

Clean room. Amazing waiter at dinner. Great food. Highly recommend

My reservation details (name, phone number, dates of stay, amount due, etc.) were leaked before my stay and were used by scammers to send genuine-looking booking and payment messages using accurate information related to this hotel. The hotel acknowledged this serious security incident, yet I have received no further response and no attempt at resolution. This lack of action is unacceptable and raises serious concerns about the hotel’s data protection practices. I would advise future guests to be cautious and consider whether this is the right accommodation for them.