Our stay ended on a good note, but there were several issues. -Room service menu published online is outdated; half of the food was inedible. The chicken breast was old and the grossest I’ve had in my life. My husband said it was from an “aged hen” like Soviet times. -TV’s were very old and the only way to play music. It didn’t work in 2 of the 3 rooms. No PPV options or movies. - The bathtub in the first room was broken and the worn hardwood needed a rug. - The hotel didn’t have a diffuser for the hairdryer (the less expensive Hyatt had one upon request). It took 24 hours for them to tell they didn’t have one. At a 5 star hotel, I would expect someone to get it. I would have been fine being charged for it. Every morning to went to the Dyson store to dry my hair. - Room #2 the AC was broken. -Room #3 was a beautiful suite. The drapes were broken but it was fine. -the showers were great and the bidets were lovely. - House keeping didn’t refill the soaps without being asked. - The beds were manageable but not comfortable. - All the rooms were large. - The gym is a joke with a bench press, stationary bike, and ropes. -Unless you’re booking a suite, I would recommend staying at a different hotel.

Great location next to the beautiful park. Hotel has contemporary design and filled with great photography . The breakfast has a lot of quality choices. We loved our stay.

Fantastic property, with an exceptional front of house team! Breakfast deserves a special mention.

Pillows were awful

Amazing hotel with comfy beds and a lovely buffet breakfast. Staff super helpful and can’t wait to come back soon

The rooms are not properly cleaned at all. Found a used contact lens upon arrival. Later on found a hair clip in the bathroom. Everything else is good.

Excelent breakfast, cute hotel with charm and design style !

You cannot find a bigger or nicer room than this. Just a spectacular room. The hotel is beautiful. The only complaint is with regards to the water temperature (too hot) both at the sinks and the shower.

great location and character.

It felt like a tranquil oasis in a hectic city, with the location next to the zoo and park. The hotel is the perfect combination of modern and historical. The decor is elegant and chic, with an animal theme and modern furnishings. The views are spectacular. Most importantly the staff was extremely welcoming, authentically warm and extremely accommodating. Dinner was fantastic in the French restaurant.

Amazing service and beautiful architecture.

We were upgraded to a premium room with a large outside balcony. There were several chairs and lights on the balcony. Overlooked the Tiergarten. The hotel is five levels, which is very nice. It was primarily couples and a few business people and perhaps one or two people with children people. The bar area is very nice and there’s a nice sitting area outside the bar which has great sunshine and has a view onto the zoo. All the staff works, extremely professional, knowledgeable, and friendly. The rooms were very well kept and very comfortable. Everything in the hotel was clean and shining. They were bikes for rental, both bikes and standard bikes. we took bikes every day, with helmets, and toured Berlin this way.

Amazing property!

This hotel rocked my world! I only stayed one night, stopping over on a train trip from Paris to Prague, but I’m definitely coming back. Staff were super friendly & helpful, location is wonderful and it’s only a short walk to some great restaurants. I didn’t have an upscale room but all was pretty much perfect, including the morning view of an ostrich strutting her stuff in the zoo across the way. Auf wiedersehen, SO/ Berlin Das Stue!

Great hotel with super friendly and helpful staff

The SO/ Das Stue staff are nice, amenable, and lovely. They are so willing to make you feel at home. I was genuinely amazed by their beautiful attitude. We would go back. Highly recommended

Situated in park and next to zoo which is lovely for morning walk. Excellent staff and service

The location and the place

This is a fantastic property! It was a beautiful hotel in a beautiful setting. The staff were so friendly and accommodating. The room was perfect. We couldn't have been happier with our stay. THANK YOU SO MUCH!

overall the property was great relatively good location clean comfortable however there were several things that I didn’t expect like a light that wouldn’t go off average customer service suggestion to use Uber Eats instead of whatever was available at the hotel which turns out wasn’t much