Yes

Rooms were clean but are dated. Staff was great. Breakfast at hotel restaurant was good and reasonably priced. Only issue was that we happened to be there at same time as a number of hockey teams. So lots of noise, running up and down the halls and banging of doors. Management was good at shutting it down at a reasonable time.

I received a cold welcome from a young woman who didn't respect my request; on the contrary, she went against it. However, this was quickly rectified by another receptionist, a young man, who provided excellent customer service. The pool was heated, clean, and quiet. The room was comfortable. The Wi-Fi needs improvement.

Staff unflexible to check me in before 4pm “I can’t remember if any hotel every refused that to me in 12 years of traveling for work”. Hair dryer wasn’t working.

L’eau de la douche était tiède. Pas beaucoup d’eau chaude

It’s a beautiful hotel . Staff aren’t to friendly though and no on warns you that theirs a deposit when you check it , they just take it off your card . At least warn us when we book the room , thank you

Breakfast should have been included, beds should have been made. Keys stopped working after the first day and needed to be renewed.

Goog

Good location and comfortable

Will come again

Need a bit of love

.

Appalling customer service between both Hotels.com and Le Presidente, whereby both parties were unresponsive, unwilling and avoided all responsibility to deal with my cancellation of a secondary night 48hrs in advance. And I was assured when checking in that both parties would address this concern -only to be later informed of a strict policy to withhold funds for the secondary night. Management was unresponsive, avoided Hotels.com and our calls And, Eric did not make himself available. No follow-up, multiple calls to both parties who differed responsibility to the other. While travelling with my daughter to attend university at Bishops I frequent the area often and have had no issues with either The Delta, Holdsy Inn etc. Extremely frustrated, disappointed and will no longer use this service - and I’m sure this will also fall on deaf ears as you stick to the principle of retaining my funds.

Room was clean, but basic, no luxurious upgrades. hotel common areas were pristine and very appealing to use, ei pool area and the front courtyard looked so relaxing. Check in and check out was seamless for my stay, although issues with other guests(heard a few disgruntled guests complain when I was at the front desk) made me feel like maybe their process might be outdated and easily prone to error/miscommunication. All in all for the price, I would stay here again.

Good

Perfect

Clean, tidy and comfortable room. A long way from lift so carried our bags up/down 3 flight of stairs to ba x ck carpark. No facility to boil water for a cup of tea Didn't bother with breakfast.

Comfy matress, dark curtains.

Everythungs qas food except the wifi and internet that's sooooo bad

There is a stuffy smell throughout all the dark corridors. The hotel is due for some renovations . There was no exercise room at all. Basically I would not recommend it