Overall Ratings & Reviews Nayara Hangaroa

One of the best accommodations we have ever stayed in. Well worth the cost for the value received. Resort and restaurants are excellent.

Was okay.

Superb hotel and a wonderful location. Great facilities and helpful staff where nothing at all was too much trouble. Wonderful stay.

The place is very up-scale but casual just like the whole island. It would not hurt having it closer to "downtown" as the 15-min walk to another restaurant down a narrow road with no sidewalk gets tiring after a while. The pool is excellent and so is the service.

I adored my stay at Nayara Hangaroa. From the moment I arrived I was warmly welcomed with a wonderful fresh fruit welcome drink, and an introductory session where the hotel took the time to learn about what I wanted to do, suggested some immediate tours I could take, and basically set me up for a wonderful stay and experience. The dining was amazing at all times of the day. All the staff, be it at the bar, restaurant, or general concierge services were outstanding. I was hesitant at first about the prearranged tours, and what the experience would be like, but I was so glad I took advantage of the all-inclusive packaging. I am not normally the type of person that likes to take tours, but I highly recommend this approach because it allows you to relax, to be able to enjoy the island, and really helps ensure you don't miss anything. I took a few tours organized by the hotel during my stay in Rapa Nui, as well as others and I loved the experiences arranged through Nayara Hangaroa most. The tour guide during my stay was Tama, and she was incredible. We had such a warm experience, and the group sizes were really small which provided the same kind of feel as a private tour. I will be returning to Nayara Hangaroa next time I visit and highly recommend the experience, the dining and the rooms. My room was beautiful clean, extremely comfortable, and provided a wonderful night rest. Everything was extraordinary. Thank you to all the wonderful people who took care of me during the stay.

*

The property is pretty but not as nice as Nayara Arenal. Food and service were excellent.

This is one of the best hotels I have stayed anywhere in the world. The location right on the coast and near the town was outstanding. The restaurants were fabulous and the staff was always helpful and friendly. I would love to return to this hotel.

Place is amazing and the staff make it even better. Great service from the moment you get out of airport to the minute they drop you back off. Can’t wait to return

Very friendly staff members, convenient location, luxurious room with great views, beautifully presented meals with fresh ingredients, and interesting tours.

It was very comfortable to stay at this resort in Rapa Nui. The rooms are comfortable and quirky, but the real value is in the amenities. The staff is so friendly and helpful. They will help you with all of your arrangements from rental car to excursions. The breakfast was included in our booking and was a great variety, including custom omelets. You need to have your expectations in the right place. This is an extremely isolated island -- one of the most remote places in the world -- so obtaining building supplies and such is a challenge, so most places are behind on maintenance when compared to other locations around the globe. Just accept this as part of the experience or this is not the right destination for you.

Everything

Beautiful landscape and good location!

Location is the best in front of sea view and beautifully designed landscape is very impressive. But the room wasn't convenient especially bathroom shower . Very roomy but not efficient . Staffs are wonderful!!

Was worth the price for a once in a lifetime experience. I specifically want to call out Ignacio for his outstanding service and kindness.

What else can I say, but simply amazing!!! This hotel and staff are stellar! Ignacio, Sergio and the rest of the team were so kind, helpful, and friendly. My boyfriend and I got engaged while on vacation there and they celebrated and congratulated us with chocolates and a bottle of champagne, which was just so sweet and kind. Any time we had questions, they were able to help, they helped us plan a show and get a tattoo appointment and even tried to help us extend our stay with airlines, they were just the best. My only real disappointment was that there was no available jacuzzi as we visited in cooler weather; it would have been really nice to enjoy that. They did have hydrotherapy available for a fee at the spa, but for a 5 star resort, I kind of expected a jacuzzi. Lastly, the spa was really nice, we did take advantage of the hydrotherapy/sauna special they had which came with a glass of sparkling wine. It was so nice to relax and treat our bodies after so much walking. We also scheduled massages and a mini facial, and while the staff was amazing, my deep tissue, was not a deep tissue massage, and my facial was not a facial - I essentially was given a face massage, which wasn't bad, but when you're expecting a facial - it throws you off lol. All that said, I would absolutely stay here again in a heartbeat and hope to do so! The food at every restaurant was great and their sunset cocktail and snack were not to be missed. Highly recommend a stay here!

My husband and I recently stayed at Nayara Hangaroa for our honeymoon. It was absolutely wonderful. The staff were so attentive and made logistics so easy for us. We appreciated everything that they did and hope to go back one day!!

This hotel is the nicest on the island and a great place to both explore and relax. The staff assist with organizing tours when you arrive, so there’s no need to organize tours beforehand. The accommodations are great, especially when considering how remote you are, and the food is solid with multiple dining options onsite. The included hotel transfer was seamless, and it’s easy to walk to both the center of town and along the coast. A special shout-out to Josephina, the guest relations manager, for checking in daily and to the individual who helps organize tours! I’d happily stay here again

Fabulous hotel & staff on a wonderful island. We were even upgraded as we were celebrating a wedding anniversary. Tours and guides provided by the hotel team were brilliant. Spa excellent. All round 5 star.

A paradise on earth. An excellent and beautiful hotel with a so good service, the best I have ever seen. The staff was so motivated, kind and professional. Excellent rooms, and wonderful food at the restaurant. An example of excellency.