Everything was great but the hot tub was not hot, it was cold and the staff was dismissive

Spacious room, good condition, clean. The restaurant was a little bit under my expectations.

A place of relax and good feeling.

Really good experience, nice rooms, good restaurant (including the breakfast), very nice spa and pool, personnel really polite and helpful. The only negative thing is that the kids room could have more toys and activities. It is a pity to have an entire room, but so few options for the kids.

They do not deserve 4*. Poor management. Make sure you buy water, coffee or drinks when you show up there . They do not have it on site . Unfriendly staff, screaming at guests. Poor breakfast, long line for a coffee at breakfast because coffee machine is broke. Dirty rooms , holes in the bathroom walls, missing tiles ,showers do not work properly. Just stay away from this property.

I couldn't get the air conditioner to work. I think it must have been central air - what the hotel gave you. I needed an iron, but one was not available.

That was a nice hotel, but now is ugly, expensive and unpleasant place.

A place I would always recommend

The pool is ok, but could be bigger. Jacuzzy is too small. There is enough space to park. Staff does not really have a clue about customer service. I had spider web in corners of my room, so cleanliness....not accurate.

Very disappointing. Advertised as a four star, but in reality is not worth more then two.

The room was nice and cosy.Staff was very kind. Breakfast was good. The hotel was running at full capacity so the SPA area was really crowded and the check-in was done at 16p.m which is quite late.

Nice, quite hotel. Price ok for a 4 star hotel.

Great and beautiful place, good hotel and service, national restoran - recommend.

Very nice spa.

very good for the hotel ....very bad for the restaurant Miorita......take example from RESTAURANT DRAGULUI.

Excellent location with nice SPA, free parking, and good breakfast.

The hotel itself is decent: you'd expect that for this price. The staff is nice and the rooms are clean and comfortable. The hotel is known for its spa center - here came my biggest disappointment: prior to my arrival the management decided that it would be closed for maintenance

The fire alarm went off two times the night I’ve stayed in, it was terrible could not sleep at all

The room was tidy and warm !The window view was beautiful with all the snow outside! Breakfast was very good and a lot of choices. Only one thing I didn't like was the receptionist he was a bit mean and the room was ready at 4pm .I recommend it!

comfortable and pleasant stay