8.6
Very Good
From 83 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

8.8

Traveller Reviews Grand Plaza

Number of reviews per page
20
40
Top reviews
Khorezad
icon-Leisure
Leisure
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very central hotel, located in between Gueliz and Hivernage. The hotel and staff are very welcoming. Great breakfast included
Ellen
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff was very accommondating, rooms were available, early and on time
Sameena
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Service very slow! Staff not accommodating everything was too much! Egg station did. It know how to make eggs or omelette’s very disappointing! Hygiene was bad at breakfast area and hotel not accommodating in the lobby area for families to sit and play games as they turn the lights out after 9pm. When asked to provide a small side table in an area where there was a lamp on they refused, the small side table was on the other side of the room which was higher so we could play board games the hotel refused! Also room hadn’t been cleaned for 2 days! We kept the door sign on our door for the room to be cleaned and also requested reception to get room cleaned! They ignored it! I wouldn’t stay here again!
Read More
Daniela
icon-Leisure
Leisure
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room was perfect but the airco was not working maybe it was me. The staff was lovely The restaurant by the pool was nice Lovely place they have a souvenir boutique etc really recommande
Amalie
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Good breakfast, very friendly and helpfull staff! Very satisfied. Always there to help and give good service
malika
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

La chambre était impeccable les serviettes et peignoir super doux ! nous avons était surclassé et nous avons beaucoup apprécié ce geste et surtout l’espace de la suite qui était juste parfaite très propre et spacieuse . Le personnel disponible à l’écoute et top . Le petit déjeuner top rien à dire. Parking avec gardiennage très bien également.
Read More
Andra
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Everything was great
Kellie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff are incredibly caring and fast
Kelly
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Nice location to train station, nice staff. Amazing breakfast.
Reeba
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great place to stay at and great location as well
Rafiq
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Nice, clean hotel. Check-in was simple and easy. Good-sized room with a lovely view of the front. Bathrooms clean and spacious, and finally, very nice omelets and pancakes at breakfast.
Mrs Y B
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Lovely rooms. Great bathrooms. Very clean.
TAHERA
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Good breakfast and dinner buffet staff helpful. The hotel should provide more water in the rooms plus should have milk sachets.
Amina
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Nice place like always
Yasmin
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

The breakfast was delicious, and the staff were very skilled, preparing everything fresh. They were also very friendly and professional
Kathryn
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

What great hotel! It was a win, win all around! My friend and I had the best time. We had an upgrade to a pool view room which I would definitely book if I return! The staff are so kind and helpful- everyone says hello as the pass you and can’t do enough for you. They printed our boarding passes for us too and nothing was too much trouble. The room was gorgeous and spacious! It was clean and the towels fresh everyday- even if you don’t put them to be changed. The toiletries (shower gel, soap, etc.) smell divine! We were in a great location but probably didn’t utilise this enough but it is about a 35-minute walk to the main square and it is over the road from the train station. Would stay here again without hesitation! ❤️☺️☀️ The only thing I would do differently is arrange my own airport shuttle which I did on the return to the airport. We were charged 300 dirhams, but realistically, it should be approximately 150ish.
Read More
Jacques
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Tres bien
Sameer
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Fresh
Mandip
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great hotel facilities and lovely bar. Only complaint was the poor quality of the breakfast - poor selection, cold and the self serve outside meant the birds kept picking at bread. Also the staff were not very attentive at breakfast time.
Paula
4.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Pool Bar waiter customer service outstanding. Unfortunately hotel was being renovated around pool area/breakfast area which was chaotic at breakfast time and unhygienic (birds eating bread/pastries from outside buffet area. Room was overlooking a noisey building site. Room number was confusing as 2 rooms with same number just different areas. Woken up by doors slamming down corridor all through night and early morning so had a very poor night sleep( doors should have closers on them). room maid knocked on door at 6.50 am which was unacceptable.
Read More
Number of reviews per page
20
40