Complexo Eco Cataratas Resort by SJ

Explore Complexo Eco Cataratas Resort by SJ
9.2
Exceptional
From 1,006 reviews
Cleanliness

9.4

Room Comfort

9.2

Location

9.2

Service and Facilites

9.2

Traveller Reviews Complexo Eco Cataratas Resort by SJ

Number of reviews per page
20
40
Top reviews
Suneetha
icon-with Partner
with Partner
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Terrible dingy and extremely crammed room. There was hardly any space for us to walk around in the room. This is supposedly a comfort room!
Jaime Andrés
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Amazing place! Highly recommended!
Jennifer Bo
icon-with Partner
with Partner
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Instead of a 5 star resort, the room itself feels like a motel, very basic furnitures, cheap bedding, limited bathroom toiletries. Biggest issue, the hotel restaurants are not satisfying and no other options around the location. We have to get dinners in town which is about 30 min drive away.
George
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice hotel and buffet.
Mark
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

clean, good food, and great pool and pool bar
Diana
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

S
kalpna
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Clean room, great pool and excellent breakfast buffett
Keqin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

loved their breakfast and friendly staff. the outdoor pool looks very nice but didn't have the time to enjoy it. would like to comeback on day for sure.
CLEIDE
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Amenities
Natalie
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

the pictures look good but the place was run down and not clean.
Fidel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Very well kept, amazing infinity pool with a wet bar. Excellent and courteous staff!!
Timothy
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

—-
Emma
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Great room, excellent facilities, attentive staff. We weren't expecting such an elaborate resort so we were pleasantly surprised when we arrived.
Maris
icon-Business and Leisure with Friends
Business and Leisure with Friends
4.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

I asked for 2rooms for 4 adults, when I checked in I got 1 room for 4 adults and double the charge for what I originally wanted. I believed the price I paid was sufficient for 2 rooms. We were in a very uncomfortable situation for me and my friends. The hotel itself was very nice. Food on buffet looked beautiful but the fruit was not ripe, cakes were dry. The second day I had an omelette which was very good. I had an excellent massage at the spa.
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Sanda
icon-Leisure
Leisure
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Location, service & staff
Rogerio
icon-Leisure
Leisure
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Love
nisha
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

I upgraded the room. Big mistake, first hotel never to give complementary water in room. Shower was faulty and flooded bathroom, was ‘ fixed’ but every time someone has a shower the water came through the wall into bedroom/hall way, through switches. I told the staff many times, one just laughed at me?! I don’t understand how they thought water coming through otherside of shower wall was acceptable. Breakfast was good, buffet dinner nice. Monday only choice is buffet dinner, Ubers easy to get to go to different restaurants. Nice foyer, pool (though it was closed 3/4 days we were there) though looked nice. Steam room was good.
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layna
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Very nice staff
Maria de Lourdes
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

I din’t want to write
Emma
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Lovely hotel, clean and excellent facilities, plus great staff, and comfortable rooms
Number of reviews per page
20
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