Stayed in Sofia many times in the past two years in a range of hotels. It was this one which impressed me the most. The staff were incredibly helpful as well as the location being extremely convenient for easy access to the city services. Would definitely stay again!

Very nice hotel with perfect location, not far from Serdika metro station. We really enjoyed the breakfast and our family room was spacious, I must say the guys from reception are super friendly and helpful specially Stefan, thank you 😊

The front desk staff was so helpful and nice, they made my stay perfect!

Not expensive but requires better maintenance

Location is very good 👍 room is comfortable! Some staff (on day 1 check in) were very nice, some others can be nicer. Breakfast was okay, but rotten tomatoes with white mold was discovered on Dec 11, talked to the guy who was serving, he tried using hand to clean it, demanded him to take it away, not sure what did he do with it. Food safety is important!

The staff was friendly and helpful the room in general need update it’s not 4 star room - bathroom was better than room. Location is ok close to metro that is from and to airport other attraction walking distance max 30/40 mins

Breakfast was ok. Rudimentary really. All tastes catered. The tram links are really amazing so you can get to the centre and main railway bus stations no problems. Generally a really good option for exploring the country.

Breakfast is good

Property is outdated, but breakfast is outstanding.

The room was pretty nice and felt luxurious. I felt like the value was good and the gym was certainly functional. Better than most hotel gyms. Appreciated the breakfast.

Walking distance to all of the main tourist sites in Sofia. Nice hotel. Very accommodating and helpful staff. Wonderful breakfast.

The Bristol Best Western is a small, well-appointed hotel in the heart of Sofia. Excellent care and service are provided. The room was comfortable and quiet, the breakfast was abundantly displayed, the staff was very friendly and helpful. My small criticism is that the bathroom is quite dark, but it was excellent for mobility access.

I like the breakfast, the stuff I like everything in the hotel in the area

Great one night stay. Hotel in good location. Great breakfast

Very basic hotel facilities. Nice staff.

Great location for walking to attractions. This hotel is very dated but met our needs. Breakfast is very good.

Great hotel in a good location with super friendly and helpful staff

Staff were very friendly and helpful, however the property is very dated and dark. Breakfast was very limited. I wouldn't rate this as a 4 star hotel more like a 2-3 star property.

Location was very good as many points of interest and shopping facilities were within easy walking distance. Property itself was well maintained and clean. Everything worked, lifts, wifi etc. Breakfast was good with a range of cold and hot food and drinks. It would have been nice to have a larger front lounge/bar area. There were two tram routes beside the hotel. A metro station is a few minutes walk away.

Bathroom needing fixing on shower and sink.