Hotel Riu Palace Calypso - Adults Only

Explore Hotel Riu Palace Calypso - Adults Only
9.0
Exceptional
From 31 reviews
Cleanliness

9.6

Room Comfort

9.4

Location

10.0

Service and Facilites

9.4

Traveller Reviews Hotel Riu Palace Calypso - Adults Only

Number of reviews per page
20
40
Top reviews
Parvinder Singh
icon-
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Overall a great hotel. Strong points are as follows; quite tidy and neat in the communal areas, good food at the breakfast and dinner buffets, polite staff, brilliantly easy access to the pool, complimentary cava in the afternoons, breathtaking views from the sea facing room! So pretty strong on most fronts. Negatives are as follows; caters mostly to German travellers but would certainly help if English proficiency was stronger amongst reception. Needless to say they were extremely helpful and did their best to understand me and my requests, so this is a minor (more of an experience thing than a functional thing). The next negative was with room cleanliness- now dont get me wrong they are spotless to the naked eye! But I did find a couple of light-ish wood louse looking creatures, once crawling up the bed and another time on arrival inside the cupboard. The housekeeping staff were awesome though, and did a fantastic job at cleaning the room each time they attended. So for this reason I only deducted one star for cleanliness. At least there weren’t any bed bugs. Facilities I gave a three because for starters, the gym is tiny- very difficult to get a workout in there when it was busy. I was expecting it to be small but some minor tweaks could certainly helped, e.g. making the mirror above the dumbells stretch the width of the wall so both benches can see their reflection. Secondly, some form of paid room service would’ve been nice for lunch.
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Steven John
icon-with Partner
with Partner
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Very clean and excellent customer service.
Edward
icon-Leisure
Leisure
10.0
/10
Reviewed 138 week(s) ago

Expedia Group verified review

Beautiful grounds and ocean view.
karen
icon-with Partner
with Partner
10.0
/10
Reviewed 242 week(s) ago

Hotels.com verified review

A lovely hotel in a very nice part of jandia
Thomas
icon-with Partner
with Partner
6.0
/10
Reviewed 323 week(s) ago

Hotels.com verified review

Only one person available to handle check-in and they were tied-up quite awhile with another couple asking for special arrangements to accommodate friends arriving the next day. Despite low occupancy rate, room was right off the lobby area and ground floor. Was advertised as having a balcony - implies at least one floor up. We were told nothing else was available even if we wanted to pay more. No coffee maker or water boiler in the room. Again, advertised with but we were told through "corona measures" the hotel decided to eliminate them from the rooms. I would have at least expected other arrangements such as coffee in the lobby but nothing was done to resolve the situation. Check-out was again a very long process - just one clerk to handle several people. Buffet was mediocre but many items were not covered and had stood open for some time. Service was good. Location was excellent but be aware that use of masks on the promenade appeared to be haphazard. Very limited parking available at the hotel with no alternative options provided. Given the alternatives in Morro Jable we were disappointed and will look elsewhere in the future.
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STEPHEN
8.0
/10
Reviewed 424 week(s) ago

Expedia Group verified review

This is a nice hotel, well located and kept clean. However what spoiled it was the rip off bar prices and rubbish entertainment in the evening. Most of the acts were the same as last year and generally poor. Fortunately the local town festival gave good evening entertainment and we found a really friendly bar which also had live music on certain nights.
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James Michael
icon-with Partner
with Partner
10.0
/10
Reviewed 554 week(s) ago

Hotels.com verified review

This was our third stay at the Calypso. There is nothing to say negatively about the hotel. Many locals and some hotel staff have a better command of German than English because of the number of German guests staying in this area.
g
icon-with Partner
with Partner
6.0
/10
Reviewed 578 week(s) ago

Expedia Group verified review

Disappointed and very upset, Hotel was booked six months ago for a very Special Occasion. On arrival told there was no room for us, we were transferred to the sister hotel on our special day. I had specified when the reservation was booked how this was a Special time, I feel they should have saved a room for us and moved someone else. We were given three different reasons why no room was available, this just made it worst. Had done a lot of research to pick the perfect place to Celebrate, only to be moved. Although we were given a lovely room at the other hotel, it was not where we wanted to be that night.We were left very upset. We will always remember our Special day for all the wrong reasons, when we did get our actual room we had flowers and a fruit basket nothing special, have received this in other hotels as a Welcome gesture.
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ali
icon-with Partner
with Partner
10.0
/10
Reviewed 646 week(s) ago

Expedia Group verified review

This is a Lovely modern hotel very close to the beach and facilities of Moro jable and jandia . Food was lovely although the dining room is a bit find a table that is still set for use . Room was excellent and made up every day plenty of things going on in the hotel to do but not in English with a morning news letter but again mainly in another language this was not off putting in the slightest and everyone was very pleasant and my husband and I speak Spanish but the language was not Spanish. All in all a lovely stay would definitely return to this hotel.
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Oliver
icon-with Friends
with Friends
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Tolles Hotel mit sehr gutem Essen. Die neu renovierten Zimmer sind super und die Betten sehr gemütlich. Wir waren im April dort und tagsüber waren die Liegen am Pool alle belegt. Das ist in der Hauptsaison sicher noch schlimmer. Dafür ist der Strand umso schöner, an den wir ausgewichen sind.
Torbjørn
icon-with Partner
with Partner
8.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

Ok
anna luigia
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 138 week(s) ago

Expedia Group verified review

personale cordiale disponibile e gentile ---mangiare buono--struttura molto pulita da ritornarci.
Jose Manuel
icon-with Partner
with Partner
8.0
/10
Reviewed 140 week(s) ago

Hotels.com verified review

Adaptado a horarios centroeuropeos , poco margen para ritmo de vida nacional.
Luca
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 215 week(s) ago

Expedia Group verified review

Ideale per coppie che vogliono rilassarsi
Helle
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 223 week(s) ago

Hotels.com verified review

Super hotel med en fantastisk beliggenhed
Andreina
icon-with Partner
with Partner
10.0
/10
Reviewed 242 week(s) ago

Hotels.com verified review

Dopo 2 anni giusti siamo tornati nuovamente al Riu Calypso e ci siamo trovati nuovamente benissimo con una bella camera al 7 piano esposta al sole tutto il giorno. La piscina è riscaldata e situata in una zona molto riparata con sdraie e ombrelloni. Molto comoda l'uscita per raggiungere la spiaggia sottostante o fare una passeggiata per vedere il tramonto sul mare. Molto buono il cibo con varietà di pesce cucinato molto bene. Ampia scelta di frullati e yogurt per colazione. Attività sportiva con Oya molto preparata e simpatica. Unica pecca mancanza di canali TV italiani in compenso una ventina di canali tedeschi per la clientela presente in maggioranza. Altra pecca la mancanza di bidè pur in un bagno molto ampio e moderno. Ci torneremo ancora.
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Francisco
icon-with Partner
with Partner
6.0
/10
Reviewed 246 week(s) ago

Hotels.com verified review

Tenemos que decir que las instalaciones y el estado del hotel en general son muy buenos y el servicio excelente. Sin embargo, los horarios de comedor (fuimos en régimen de media pensión), sobre todo el de la cena eran demasiado tempranos, quizás adaptados a hábitos europeos, pero no a los de España. En estos momentos en los que el turismo nacional está apoyando a nuestra hostelería se deberían de tener más en cuenta sus preferencias. A partir de ahora siempre vamos a preguntar por los horarios de comidas. De haberlo sabido, no hubiésemos ido con media pensión o hubiésemos barajado otra opción de alojamiento.
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Marisol
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 265 week(s) ago

Expedia Group verified review

Su amabilidad y su comida
Veronique
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 268 week(s) ago

Expedia Group verified review

Hôtel très calme,très grande chambre , plage en dessous de l hôtel .superbe vue mer . Piscine magnifique . Buffet recherches. Personnel très agréable . Attention on parle allemand espagnol mais pas du tout français . Hôtel digne d un 4 étoiles français
elisa
icon-Leisure
Leisure
10.0
/10
Reviewed 268 week(s) ago

Expedia Group verified review

Ottima struttura, posizione fantastica, camera spaziosa dotata di ogni comfort, colazione e cena di qualità e abbondante, personale gentile e disponibile, check in veloce.
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