Best Western Plus Hôtel & Spa de Chassieu

Explore Best Western Plus Hôtel & Spa de Chassieu
9.0
Exceptional
From 403 reviews
Cleanliness

9.2

Room Comfort

9.0

Location

8.2

Service and Facilites

9.0

Traveller Reviews Best Western Plus Hôtel & Spa de Chassieu

Number of reviews per page
20
40
Top reviews
Daniel
icon-Business
Business
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Very tired hotel but with an excellent spa. Little in the area. Good bed.
paul
icon-Business
Business
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Staff brilliant, Didier on reception excellent and Didier and Valerie in restaurant exceptional, qarm, welcoming and a joy to meet.
paul
icon-Business
Business
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

I use this hotel frequently and always enjoy the friendliness of the staff and the trouble they go to to make my stay special...even when on business Highly recommended always Room 32 All this week 22/09/2025 to 26/09/2025
Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The excellent staff went a long way to overcome the problems caused by the broken lift.
Konstantin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Nice place to stop by and take a rest.
Rae
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

We love this hotel. Great staff and facilities
Rae
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Great place
Andres
icon-Business
Business
6.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

It wasn’t bad it was just very far from the city and there is not much around the property. Not a lot of restaurants or anything to do. The only thing good is that it’s close to the stadium
Lisa
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

Decent location for business travelers. Could only use the pool with a reservation which was odd.
June
icon-with Partner
with Partner
8.0
/10
Reviewed 100 week(s) ago

Hotels.com verified review

Room comfortable air conditioning great! Complimentary water nice touch. X
Becky
icon-Leisure
Leisure
10.0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

Was only here for 2 nights, but the front desk was lovely the breakfast was plentiful and the rooms were clean. A bit far from the "main" part of the city but a small inconvenience. Lovely stay.
Paul
icon-with Partner
with Partner
10.0
/10
Reviewed 115 week(s) ago

Hotels.com verified review

excellent service, good for airport.
Audrey
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 125 week(s) ago

Expedia Group verified review

Friendly staff, amazing spa, room was clean and cosy. Minus for the lack of towel holder next to the sink. Chairs in the room were uncomfortable. Restaurant on site was delicious. Breakfast buffet had a large selection of cheese and pastries, bread, cereals etc.
David
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 139 week(s) ago

Expedia Group verified review

There was no restaurant or bar open on Sunday despite many people being there for the rugby match on Sunday night.
Ann-Margareth
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 149 week(s) ago

Expedia Group verified review

In average the place was decent but the shower wasn’t very clean and found a lot of black hairs stuff between the bottom sheet and the mattress… staff was ok
Rene
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 153 week(s) ago

Expedia Group verified review

Hotel is nice. Nothing extra ordinary. Spa was a nice additional.
Raymond
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 161 week(s) ago

Expedia Group verified review

Stayed 1 night after an incoming overnight flight. This clean hotel made us feel like a home away from home. We had a great breakfast and everyone at the hotel front desk and restaurant was helpful and responsive.
David
icon-Business
Business
6.0
/10
Reviewed 162 week(s) ago

Expedia Group verified review

Hotel in the middle of nowhere so there's nothing to do, not even a sports screen in the so called lounge area. Bar is never open, dining here is hard work. I see now why so many customers were using just eat deliveries. Nice hotel but nothing special
Noureddine
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 169 week(s) ago

Expedia Group verified review

Clean, comfortable room, good wellness facilities and friendly staff
Kenneth
icon-Business
Business
10.0
/10
Reviewed 170 week(s) ago

Expedia Group verified review

Very good hotel
Number of reviews per page
20
40