My daughter, son, and I enjoyed our stay at Hotel Loreto very much. The staff there was so welcoming, courteous, and kind. The location was very good and walking distance from most of the major attractions in Santiago. It is also near several metro stations if you want to use public transit. While the hotel does not serve breakfast, they do offer the most amazing coffee throughout the day. One the first floor, there is a very cozy dining room where you can eat in and meet other travelers. This hotel is very, very clean. And for a very reasonable fee, they offer in-house laundry service. Our trip to Santiago was unique as on Day #4 of our holiday, I fell and shattered my right kneecap. The Hotel Loreto staff was genuinely kind and concerned. They helped me so much, and I was able to extend my reservation for 3 days as the emergency room doctor told me to wait 3 days before flying home. And fortunately, this hotel has an elevator and a hallway shower with a very low step. These two features were a blessing as my right leg was completely immobilized and in a brace. Even though my trip to Chile did not turn out as planned, I will remember the kindness of the Hotel Loreto staff for many years to come. Gracias por todo! <3

Clean lowkey spot

Rooms are clean and good size

Yes

Simple but clean and quiet. Friendly staff.

The location was great and I was extremely thankful that they have an elevator. The one thing that I didn’t love was the WiFi. It was super spotty in my room and would drop and make you re-verify your access frequently.

Internet didn’t work. Power outages and water wasn’t always hot

An excellent hotel in a really fun area

Thank you very much

Nice hotel with friendly staff - it looked like they were undergoing renovations while they were there, so not all of the amenities were available. The front desk staff were friendly and helpful. This is a great place to stay if you are leaving king for a quiet place that is within walking distance of great restaurants and parks

This is a very nice, comfortable property. The kitchen was not open so there was no breakfast, but there were cafes near by. The staff were incredibly helpful and friendly, nothing was too much trouble for them, If anything could improve it would be internet access which was patchy.

Cute hotel, well located.

The Hotel itself is fine and good value for money - unfortunately the area around the hotel has deteriorated and was very dirty with rubbish strewn over the streets. The hotel is clean and tidy and the roof top seating area is nice. The rooms are ok but dated as are the bathroom facilities but for the price it was a good and value option to stay.

My special thanks to Christian at the desk, who went out of his way for me more than any hotel has in a very long time. He wasn't there when I xhexked out to thank him, which I regret.

Denise and Victoria were excellent at attentive to our needs and requests - not only regarding the property but also the local attractions.

Good localization

This is the armpit of The city. unsafe neighborhood, filthy property, poorly functioning parking plumbing, bugs everywhere and they lock you in because the area is so unsafe and they don’t want nefarious characters entering. We checked in and checked out 20 minutes later. The photos you see online must have been taken many years ago. This is bait and switch! Of course done manager will respond to this review and apologize, offering to make it “right” next time- don’t buy it it! This place is more in line with a crack house than a hotel. You have been WARNED!

family isnt hood

It's a small hotel, cozy and comfortable. After five days there we felt like we were home. The receptionists were wonderful, friendly, kind and very helpful. Our room was always clean.

The property is very depressing looking and different than the photos online. The bedding was very dirty, filled with stains. The staff are lovely and super nice. If you can spare the additional money, I would stay somewhere else.