8.8
Very Good
From 239 reviews
Cleanliness

9.0

Room Comfort

9.0

Location

8.6

Service and Facilites

9.0

Traveller Reviews The Black Swan

Number of reviews per page
20
40
Top reviews
Carl
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We arrived late due to traffic and they kindly went out of their way to accommodate us !! Great food and service !!
david
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

we are certainly not ones to moan or complain but we stayed in 3 properties on our trip to cornwall,unfortunatly the black swan was not how it looked on the photo,very run down room,very basic for the money,No breakfast,no one there in the morning other than the cleaner.will not be going back,not worth the money at all
Elizabeth
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

when we booked in may bed and breakfast when we arrived we were not expected the hotel changed hands in july and do not do b & b they only do bed but they supplied brackfast bag
David
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Il posto, ovvero il villaggio di GWEEK , é tranquillo e molto , e per chi ha bisogno di tranquillità, pur essendo vicino ad impianti attrattive, é l'ideale Ma la cosa che , almeno per me, lo ha reso unico, é stato l'incontro , presso il Pub , sala ristorante dello stesso hotel , con abitanti inglesi del posto( spesso sono Londinesi buche hanno una seconda casa qui, o sono andati via da Londra). Persone con cui poter parlare , scherzare. Persino io ragazzo del pub é stato simpaticissimo, come anche il cuoco , credi anche responsabile. Quest'ultima , una persona interessante per mentalità, esperienze di vita. Io consiglio il BLACK SWAN, poi il fatto di interagire con le persone del posto , o semplicemente con avventori, dipende molto anche da ognuno di voi
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Merilyn
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

An old pub with stairs, no lift of course, but very good
James
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Lilly was brilliant. Place was clean. Original room not ready for us 2 1/2 hours after check in time. The room we were given, toilet seat didn’t fit toilet & it was loose. Had to ask for additional tea bags and room bin to be emptied. I’d suggest if your not going to service the room that’s fine, but at least put enough tea bags and milk to have a cuppa every morning your there and a bin big enough for the stay. Had one meal there mine was ok and my wife’s was sent back - personally I’d give eating there a miss.
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Eugene
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Staff members are friendly, room is clean
Simon
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The owners had just taken over. Breakfast was not available although we got a continental left outside the rooms for 2 of the 4 nights. Some of the lights were not working and televisions were installed after we arrived.
Verified traveler
6.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Staff were lovely, but I think we were a surprise and the pub had recently been taken over. Sadly no breakfast but the staff went out and bought us something to eat in our room
Crestan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Very friendly pub food was excellent all other people comments saying food was bad new chef excellent rooms were extremely clean staff were friendly I'd advise anyone to go and stay here or try their food I will definitely be going back
Jane
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

The electrics (lighting) didn't work in the shower room so they moved me to a room that hadn't been cleaned, everything was used and not cleaned including carpet, shower, no towels, so I took the ones from the first room. Staff were dismissive about it all. The only thing done was changing the pillows. Then they left to attend to a party downstairs. I felt as if I was an inconvenience to them, including the handyman who couldn't fix the lights. I was the only guest there for the night. The next morning I went downstairs to leave asap, there was no one there to see me off too.
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Bob
icon-Business
Business
10.0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

Lovely spot with the gweek creek 2 min walk lovely views fantastic bed and good shower plenty of water pressure can be a bit noisy early on but super quite bedtime will stop again
Sharon
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Room was really comfortable, staff were lovely
Jane
icon-Leisure
Leisure
8.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Very nice bed for 1 night, but the room wasn't absolutely clean especially the toilet. There was a used towel on the towel rack and clean towels on the bed when I arrived. I had to ask for milk and for staff to turn the heating on from downstairs. Pizza was good and staff were friendly.
Hayley
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Sadly not the same as when previous owners were there. When we arrived they didn't know we were coming, even though I'd booked weeks beforehand, so we had to wait for the room to be prepared. UHT milk in the room were 4 months out of date. They advertise the bar as being open til 11.30 but they kicked us out at 9.30 because it was quiet, even though we were still having drinks. There was also nobody there to check us out, we were told just to leave the key in the door. I say this with kindness because they seem like nice people, but the hospitality just isn't there. It's clear that they prioritise the locals, but for £125 a night for a room, there should be a bit more service. On the bright side, the room was clean , the bed was comfy, and the breakfast and pizzas were delicious!
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Deborah
6.0
/10
Reviewed 78 week(s) ago

Hotels.com verified review

Lovely people working there but it needs a really good clean. Bed comfortable & food in the bar nice. Might have caught them on an off day as the lady wasn’t well.
Riccardo
10.0
/10
Reviewed 81 week(s) ago

Hotels.com verified review

We had a very nice stay in Gweek! The room was spacious and clean. Good food and good music at the pub!
Alun
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Great place to stay the night before our Seal Sanctuary Experience around the corner in Gweek. Lovely clean and bright bedroom. Delicious evening meal in the pub. Also very tasty breakfast in the morning, very friendly lady served us and was very flexible about the time we needed to have our breakfast.
Paul
icon-Business
Business
4.0
/10
Reviewed 98 week(s) ago

Hotels.com verified review

Uncomfortable bed with huge dip, no tea spoon with the tea making stuff, TV with no aerial? Nice pub but the rooms are tiered and need a little work.
Peter Charl
icon-Leisure
Leisure
10.0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

It was my first time there and it was enjoyable the people and my food was very good 👍
Number of reviews per page
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40