Saigon Charm Hotel

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Overall Ratings & Reviews Saigon Charm Hotel

Traveloka (232)
Other sources (27)
6.8
Pleasant
From 232 reviews
Provided by travellers on
Cleanliness

6.2

Room Comfort

6.2

Meal

6.6

Location

7.6

Service and Facilites

6.3

People often mention about Saigon Charm Hotel
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Distance to City Center (19)
Ambiance (14)
Bathroom (13)
Room Space (12)
Bedroom (11)
Surroundings (9)
Staff Friendliness (8)
Check-in/out Time (8)
Hotel Area (8)
Accessibility (6)
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Traveller Reviews Saigon Charm Hotel

Number of reviews per page
20
40
Customer reviews
Rydi E.
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8.2
/10
Reviewed 6 week(s) ago
Hotel budget and minim facility (please more clean$)
1 people find it helpful
Y***n
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Staycation
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5.4
/10
Reviewed 7 week(s) ago
The room's interior and furnishings were terrible; the air conditioner was leaking, and there wasn't enough light.
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P***n
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5.4
/10
Reviewed 9 week(s) ago
Guests assigned to the 7th floor had to take the elevator to the 6th floor and then carry their luggage up the stairs to the 7th floor. The stairs were tiny. The sheets, blankets, and pillows were all dirty. The furniture was old and worn… The room was not clean. The electrical outlets were loose and unsafe.
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3 people find it helpful
t***g
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6.2
/10
Reviewed 13 week(s) ago
Don't choose this place, the rooms don't look like the advertisement. I accepted losing the money for two nights' rent to find somewhere else. The space is cramped, and they had guests staying from the 29th to the 4th, yet they said there was no one to clean the rooms. The first floor is used for massage services.
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4 people find it helpful
my linh
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Staycation
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8.2
/10
Reviewed 17 week(s) ago
They hung up the guests' underwear in the restroom beforehand, and the floor was so dirty that my feet turned black.
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5 people find it helpful
D***h
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Staycation
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8.5
/10
Reviewed 18 week(s) ago
The room is relatively clean and has quite complete amenities, suitable for going out in the morning, coming back to sleep and shower at night. The room is centrally located, a 5-minute walk from Ben Thanh Market, and near a minimart, making shopping convenient.
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2 people find it helpful
anh p.
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Business
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5.3
/10
Reviewed 18 week(s) ago
We booked two rooms, but only received one room that smelled strongly of medicine and didn't even have a pack of tissues.
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1 people find it helpful
Kim A.
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7.7
/10
Reviewed 26 week(s) ago
Rooms are quite old, standard room has a musty smell, air conditioner smells and fridge doesn't work
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5 people find it helpful
Trang L.
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5.4
/10
Reviewed 30 week(s) ago
Too bad, the room is dirty, the TV and air conditioner are broken. It smells so bad that spraying too much perfume makes me feel nauseous. Oh, and the lights are broken Everyone please stay away from me, it's a waste of money and health huhuhuuuu
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5 people find it helpful
Triyas M.
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Leisure
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10.0
/10
Reviewed 31 week(s) ago
Not bad for that price, quite comfortable too.
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2 people find it helpful
Á***h
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10.0
/10
Reviewed 33 week(s) ago
The hotel is in the center with reasonable price. Quite ok.
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3 people find it helpful
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Tran T. H.
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Business
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8.5
/10
Reviewed 33 week(s) ago
Clean room, friendly staff
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4 people find it helpful
T***n
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5.4
/10
Reviewed 34 week(s) ago
The room is so bad and dirty, not like the picture
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5 people find it helpful
Ayu P. P.
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Transit
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6.5
/10
Reviewed 36 week(s) ago
If you just need a crash pad for a few hours, this place does the job. I only booked it for 6 hours ‘cause I landed in HCM around midnight and was moving to a proper hotel the next morning. So yeah, went for the cheap option. Checked in around 2am and asked for late check-out till 1pm — nope, they wanted 100,000 VND per hour 😅 (hotel was literally empty tho). The hotel starts from the 2nd floor ‘cause the 1st floor is a salon… not super comfy having to walk past salon guests, but luckily no one was there. Location-wise, it’s central, so finding food is easy. But… the bed was rock hard, bathroom walls had mold, furniture falling apart, and the hallway to my room was just messy with trash that stayed there overnight 🙃. At least there’s an elevator, so going upstairs was fine. Overall: for the price, it could be better. Works if you just need a quick nap spot, but I wouldn’t stay again — way too many better hotel options around Saigon.
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2 people find it helpful
P***m
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6.3
/10
Reviewed 37 week(s) ago
near center, room not as shown, there are cockroaches
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2 people find it helpful
L***y
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6.3
/10
Reviewed 42 week(s) ago
The picture is not true to reality, the room price is suitable.
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2 people find it helpful
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indra g. d.
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Leisure
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8.3
/10
Reviewed 45 week(s) ago
7th floor was so bad idea.. bad ambiance. issue with cleanliness
2 people find it helpful
N***n
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5.6
/10
Reviewed 49 week(s) ago
The table is covered with dust, the refrigerator is as good as gone.
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2 people find it helpful
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Phuoc L.
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Staycation
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7.0
/10
Reviewed 50 week(s) ago
Horrible - I booked a 2-bed room for my aunt's family, but when we got there, the room was nothing like the picture, and the app wouldn't give us a refund, so my family had to run away. The room was very damp, smelled musty, and was in serious disrepair.
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5 people find it helpful
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Nguyen V. H.
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8.4
/10
Reviewed 53 week(s) ago
No working table in the room. The room is in poor facilities condition. However, room price is attractive.
4 people find it helpful
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