Ideal location for the main square. Good value hotel. Clean rooms and comfortable beds but shower was a bit weak but you did get hot water. Breakfast was very good. An ideal hotel for Puno at a good price. I would stay again

It is just one block away from the center of the town. Breakfast is excellent. They offer shuttle to the airport and lake tours with a reasonable service fee.

Great for the price and close to everything in the square. nice restaurants/bar/ shops nearby. Staff was super nice. Clean rooms!

Pour le prix que nous paieont, il serait au moins bien d’avoir de l’eau chaude pour le douche. Je donne 1 étoiles

Staff very friendly and helpful, location great, room warm and very comfortable beds. Only drawback was tepid water in shower

Overall it was a great experience. The staff was great. We had to check out really early in the morning be fore breakfast time. The lobbie attendant had already two boxes with to go breakfast ready for us. To me that was above expectations and made a big difference.

Staff went out of their way to help us when we had some altitude sickness, offering options, including adding anight stay. The night desk, clerk, Katie Loayza especially went out of her way helping us get oxygen and even offering to have a doctor see us if needed, even though she was working alone. Breakfast buffet was very good with lots of options, view lovely and lots of service right outside the door.

Great location, great staff , great hotel!!

The hotel was clean. Staff was great.

Front desk staff were super helpful and answered all of our questions.

Me gusto la ubicación, pude hacer todo lo necesario sin necesidad de utilizar taxi.

Amazing room size with views of the mountains and. basilica Surprising in room service for the first breakfast Also huge size bathroom with decent bathtub

Well located hotel with comfortable room and nice breakfast

Staff were excellent in guiding us into parking space. Very helpful and friendly.

Super location, comfortable rooms, great breakfast and fabulous staff!! Great stay right next to the main square. Excellent choice!

Staid at this hotel while doing Peru Hop. Booked through expidia though as price was better. Hotel was in a good location lots of resturants to walk to. The rooms are a bit outdated but clean and have whats needed. There is an elevator which is nice. Breakfast was good. And they let us stay in our room a bit later as our pickup from Peru Hop was 3 hours late.

Lovely place close to Plaza de Armas. Clean hotel with a great breakfast.

The hotel was aged and a little tired however was in a great location near the plaza, the rooms very large and comfortable with a view and friendly staff. The breakfast was a nice inclusion also.

Very close to everything very clean and excellent customer service

The property was close to the town and main plaza