8.6
Very Good
From 1,003 reviews
Cleanliness

8.8

Room Comfort

9.0

Service and Facilites

8.4

Traveller Reviews Sotero Hotel

Number of reviews per page
20
40
Top reviews
AUGUSTO CESAR
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

good location
Geoffrey
icon-with Children
with Children
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Lovely staff , nice room and a good pool
Vanessa
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Starting with room, bathroom shower very dirty I had to request to clean, the room was spacious and convertible, I was there for 10 days and the breakfast was boring and repetitive. Not enough options on food. The gym equipment was in repair and no Air conditioner. I could not exercise and the pool is beautiful but the water super cold. Overall facilities need maintenance and upgrade. Great plus is the location close to a big mall, grocery store, pharmacies, gas station and easy access to different routes. However there are many new hotels being built in the area. So they need improvement if they want more business. The staff were helpful but not friendly.
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Josue
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Friendly staff
Anthony
8.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

overall for a third world country it was good
Jimmy
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Large room but hotel is old and breakfast was very basic and not tasty. I asked for toilet paper few time and the reception did not send. Internet is slow and flaky.
Katelyn Rae
10.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

Clean, well kept, and nice staff. It in a great part of town too!
Donna
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Breakfast was great, pool on roof nice with excellent view…
isabela
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

The hotel and facilities are great.
isabela
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

The hotel is nice with large rooms. The only downside is that none there speaks English.
Quinn
icon-Leisure
Leisure
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Lovely staff and the pool
Joao Motta
8.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Didn’t like the fact that they only clean and change towels every other day. However they check the bar everyday. Staff very courteous but very dangerous to stay outside the hotel after 6, 7pm. Had to stay right by the door, not even on the side walk. Very good for a 3 star hotel, but never 4 stars.
Andrea
icon-Business
Business
4.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

If you are going for business, I do not recommend staying at this hotel. The wifi is not reliable at all and there is very poor lighting in the room (only 2 lights). No bellman service in the early morning, no housekeeping on Sunday. The gym has very old equipment with only 1 working A/C unit as well. The shower is great though - excellent water pressure. The mattress is decent.
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Asim
icon-Business
Business
10.0
/10
Reviewed 85 week(s) ago

Hotels.com verified review

Very quiet Night front desk staff is excellent Day front desk staff is rude. Excellent water pressure
Jana
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

The bedroom is very spacious and clean. My only disappointment was the breakfast which was very basic.
Talitha
10.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

Loved staying there.
Pascal
icon-Business with Partner
Business with Partner
6.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

Pas possible de faire des reserve avec carte de credit
Erica
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

The Internet was not working during the hole stay. Air conditioning on the reception not working properly. Room was not in good condition. Old items, not properly functioning. Bed was comfortable. No good view. I will never come back and I don’t recommend.
Jensen
icon-Leisure
Leisure
10.0
/10
Reviewed 120 week(s) ago

Expedia Group verified review

Great overall stay. Well worth the price.
Adam
8.0
/10
Reviewed 123 week(s) ago

Hotels.com verified review

Hotel is fine, clean, modern, quite and nice facilities only downside is breakfast which leaves a lot to be desired, personally I'm happy with some eggs, toast and coffee which they have but not a lot more.
Number of reviews per page
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