Overall Ratings & Reviews Villa Makassar

A true 5* experience in the traditional sense. This place only has 10 rooms and if you embrace it, you become a member of the family for the duration of your stay. The whole team will go out of their way to make you feel welcome and nothing is too much trouble. I was very fortunate to stay in one of the suites and all I can say is WOW! Stunning and very comfortable. Breakfast every morning was tasty and plentiful and all made fresh by the team. Dinner was also excellent - so, so tasty. The Hammam experience was fantastic and I came away feeling refreshed and renewed. The location is a balance of being part of the Medina but without the chaos of the centre. Highly recommended if you’re seeking a traditional riad experience during your travels.

Gorgeous boutique hotel tucked in street only minutes away from Kasbah. Management & staff were very welcoming.

Good service, would recommend

Grand Boutique hotel located in the centre of the town that puts some 5-Star places to shame. Samira’s staff and team were the best - nothing was too much trouble for them and we felt right at home - so much so that we extended twice! Highly recommended to experience that Marrakesh magic!

Nice property with excellent staff

Unbelievable service and gorgeous room. Delicious breakfast. 5 * service and so helpful

What a wonderful few days spent at Villa Makassar! Samira and Issam at Reception were generous with their time and advice, and available at all times. They made sure that every need was catered for - no request was too big or too small. Zakary was there to greet us with a different delicious breakfast each morning and Ismael was always on hand to ensure we had an enjoyable stay. Hidden away in the old town, Villa Makassar is within easy reach of everything you might want to visit in Marrakech. In addition, it is less than a couple of hours away from the Atlas Mountains and Essaouira - which are also a must (Both trips organised with the help of Samira and Issam with a wonderful guide, Brahim.) The jacuzzi on the roof top terrace at the end of an adventure-filled day was absolute bliss. This was my first visit to Marrakech, but certainly not my last. I look forward to seeing you all again soon!

Nice/Calm location in the Medina. Awesome rooftop and staff that cares a great deal!! Breakfast was delish! If you want to be in the old town but be a small walk away from the crowds, this is perfect.

Fantastic Riad, extremely clean, with great service at the restaurant and reception. Special mention to Samira for her welcoming and kindness!

My partner and I stayed here over the Christmas holidays. We both loved it. The hotel is an oasis from the chaos of the city. The staff were incredibly friendly and helpful (tea on arrival, waited on hand and foot in the restaurant, drinks brought to our room and even gave us both a gift on our checkout). The breakfast was amazing to the point that we couldn't even fit it all in there was so much provided. It's not too long a walk to the main centre and there were always taxis about outside if you didn't fancy walking it. The room was gorgeous - big bathroom, lovely Moroccan style decor, mini-bar etc The outside area on the roof was awesome with a beautiful view of the mountains. Got to lie in the Jacuzzi, and do some sunbathing with a drink in hand. Would highly recommend a stay here

We arrived late and left early. The short time we were there, they went out of their way to do everything they could for us. Would highly recommend this hotel.

This property was lovely and quite traditional so may be a little different from what Americans are used to. Staff and service was amazing. My only con is that I didn't receive my VIP upgrade or gift.

It’s nice but overpriced for what you get. AC didn’t work. TV didn’t work.

Stayed for 1 night in Villa Makassar. Very nice and friendly place. Great service from the staff. Beautiful terass. On the negative side, and not to be blamed the Raid, we booked our room from the taxi between Agadir and Marrakech, so we go the last room they had available. The room was small and a bit claustrophobic. If we return again, we will for sure reserve in batter time and make sure to get a suite. All in all, very positive, but to stay more than one night in that small room with limited close to no windows, its not for us.

The room we book was dark and also have a bad looking toilet,the lid was losing the painting and seems like need a new one , we talk to front desk and right away the offer to us a new room “ upgrade “ without shower, only a jacuzzi where you suppose to take a shower , well it didn’t work at all , we call front desk and they send someone to fixed, nothing was resolved. I don’t blame the staff for this , because all of them specially “ Hanna “ doing a GREAT job, the hotel needs repair all over , we ending having a shower outside in the spa , really inconvenient to move around the hotel to take a shower . I want to thank Hanna for all she did from the beginning Was helping me to park my car and show me the streets are pins the medina I hope that the hotel owner will take care of the repairs have to be done ASAP

Amazing customer service. We are very thankful that they allowed us to check in early, we only had a few hours of sleep, so this exception was major for us. Everyone was so friendly from beginning to end. The hotel itself is beautiful, you truly escape from all the noise.

The property was awesome. Staff were fantastic. Nabil,saad,munir,Rashid and the house keeping. Close to the Square easy to go to places and the facilities were great

The room I reserved was a Superior room. One-third of the very small room had an oversized bathtub but no shower. I was told the only other available room was a suite for 50 euro additional. It took 6 hours before my room was made available to me at approximately 5:00 in the evening. Access to electrical outlets to charge devices was very limited, difficult and involved disconnecting lamps to gain access. Since I was leaving for the airport early the next morning, i asked for breakfast at 7:00 that morning and was told that my request would be accommodated. When I arrived that morning, however, i was told that breakfast for me was arranged for 8:00. They managed to get me some breads and coffee after waiting 25 minutes. Very disappointing stay.

Fabulous Art Deco hotel. Totally unexpected and tasteful

This riad is absolutely stunning. The staff goes above and beyond to ensure the highest level of luxury goes off without a hitch. We stayed in the suite with a fireplace and couldn't bare to leave. We were assisted with guides, late night fireplace lighting, room service, and any other manner of help to make our trip the best it could be. I will absolutely be coming back to drink their bar dry of whiskey again soon.