Wonderfully helpful and genuine staff.

good experience

Fantastic hotel, outstanding customer service! Thank you so so much to all the staff at Egerton house hotel for making it a truly memorable stay. Wish we stayed for longer, we will be back!

Outstanding hotel,cannot recommend highly enough

Very friendly staff and beautiful room and decor.

Love

Love it!

Exceptionally clean and friendly property.

Great hotel, staff very helpful and a nice easy dinner and in room dining menu!

Everything about this hotel was lovely and charming. From the greeting at the front door to check in to a tour of our room to drinks in the lounge - everything was done with care and kindness.

Absolutely outstanding

Loved the small touches in the room like a hot water bottle and a drawer with scissors, sellotape etc The staff were all great!

The staff could not have been any more accommodating - hope to return soon

10/10 would stay again. The service was amazing, it was spotless, the bedding luxurious, and fantastic location! Thoughtful touches (homemade shortbread every night with turndown service, an anniversary dessert brought to us, etc) made the stay extra special. Just book it!

This hotel is a gem stone in the heart of Kensington Chelsea borough. Perfectly and peacefully nestled in the heart of all the best shopping the Westend has to offer. Whether being in town to conduct business, catching up with family or simply wanting to add some luxurious home comforts to your site seeing visit into this beautiful city - Egerton House is the perfect spot.

Hands down one of the BEST hotel experiences ever. The staff, especially MARK, was incredibly. The food was unbelievable. The afternoon tea, scones, breakfast, fish and chips at this hotel was so good. I would go back to London just to stay here again.

Terrific hotel.

Very good

Great hotel and location. The staff was wonderful. A must stay.

Unfortunately, this hotel didn't live up to expectations on any front. The staff were lovely, that's the only positive. The room was tiny, and the bed not wonderfully comfortable. the room service food was really quite poor and lacked the key ingredients in the dish.