Overall Ratings & Reviews TownePlace Suites Richland Columbia Point

We specifically choose Towneplace Suites because we always have a great experience when we stay there.

Hotel and the rooms were well maintained and clean. Customer service was mediocre at best.

Had a nice stay at this property when in town for a wedding. Clean, nice room, friendly staff, and a good breakfast made it positive.

Friendly and personable

Great location at Columbia Point. Mediocre property and comfort. Wouldn’t stay again.

Very calm and relaxing,

Very nice clean pet friendly place with great staff

One night stay because our water main broke. The hotel staff was very friendly. The lobby was nice and spacious. It had a small convenience store with snacks and drinks. The room was nice. Small kitchen area. The bathroom was on the small side and it faced into the room. We had a small child above us that ran across the room continually until midnight. The bathroom was mostly clean. Some residual matter under the toilet seat and long black hairs on the shower wall. Breakfast was fine. Usual fare eggs, sausage and waffles. Our stay was quick and we were comfortable.

Just perfect. Nice part of town, near the river and huge park, clean and like new. It is by the freeway, can't fix that!! But I stayed once, and immediately booked and stayed again, and wanted it for third trip but it was booked! I'd be happy to stay there again, which the best compliment right?

It was a great experience, friendly and clean.

Clean. Great amenities. Actually super helpful and kind front-office staff.

Shantil provided TOP NOTCH customer service!!!

I stayed the night of 9/4/2024. The sweet lady working the front desk made my stay.

Great, clean property. The breakfast was very tasty and the staff were super nice and helpful!

Clean and comfortable

Izzy our lab enjoyed the stay as did we. Great restaurants near by!

I loved my stay here

Great waterskiing

Pictures of property still show an indoor pool. One the main reasons we booked this hotel considering temps were forecasted to be above 90°. Disappointed to find out pool was converted into a conference room about a year prior. Check in staff and the cleaning crew were all excellent. Very good at what they do.

Not so good, there was dog hair on our carpet that stuck to our socks. The breakfast was not stocked and the coffee was not good. The “Bold” coffee was everything but. Would not recommend