Grand Jomtien Palace

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Overall Ratings & Reviews Grand Jomtien Palace

Traveloka (68)
Other sources (479)
7.8
Pleasant
From 68 reviews
Provided by travellers on
Cleanliness

7.8

Room Comfort

7.9

Meal

7.6

Location

8.1

Service and Facilites

7.9

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Traveller Reviews Grand Jomtien Palace

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40
Customer reviews
j***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.5
/10
Reviewed 113 week(s) ago
ตอนที่เขียนยังนอนอยู่ที่ รร.เจอเหตุการณ์สารพัด แอร์ไม่เย็นช่างมาซ่อมแล้วไม่ดีขึ้น พาครอบครัวรด็ก8/9รวมถึงเด็กทารก6เดือนต้องนอนร้อน ต้องใช้กระดาษพัดตลอดเวลา น้ำในห้องก็อาบไม่ได้ มันร้อนตลอดปรับไม่ได้ รวมถุงผ้าห่อบนที่นอน ก็มีคราบเลือดที่ซักไม่คุ้มเลย
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Accommodation's Reply
25 Apr 2024
Dear customer Thank you very much for your comments, which are very helpful. We sincerely apologize for the problems encountered during our last stay. For such comments We guarantee that we will consider each issue that the customer has made. If convenient, we would like to discuss your experience further. To learn more about how we can improve our listings and services for you and our other customers. Thank you very much for staying with us. And we hope to have the opportunity to serve our customers again in the future. Best regards, Front Desk Manager
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Dusadee H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 124 week(s) ago
มาพัก 2 คน โรงแรมใกล้ทะเล มีที่จอดรถสะดวกสบาย ร้านอาหารใกล้โรงแรมหลายร้าน พนักงานต้อนรับเป็นกันเอง บริการดีเยี่ยม
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Accommodation's Reply
27 Jan 2024
Dear customer Grand Jomtien Palace Hotel would like to thank the customers who have graciously honored and taken the valuable time to express their opinions to the hotel. On behalf of all representatives, officers and employees Thank you for your support and choosing to use our services. The hotel intends to continually deliver good and quality service to all visitors. Best regards Management team and staff of Grand Jomtien Palace Hotel
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Ralph R. F.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 126 week(s) ago
Great Location and Staff. Staff very friendly and knowledgable.
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Accommodation's Reply
27 Jan 2024
Dear Customer Grand Jomtien Hotel It is a place where you, the customer, kindly honor and take your valuable time to give your opinion to the hotel. All staff members are always available to use our services at the hotel. Continue to provide efficient service to all visitors as usual. Best regards The management team of that Grand Jomtien Hotel
chakrit s.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 193 week(s) ago
The only thing I want is Shower should have a soft hose. The shaft is hard, not easy to use.
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1 people find it helpful
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TRAN H. T. P.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 207 week(s) ago
- Service is not good, rooms are old, not cleaned. - Poor service, old room and duty
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Komsun Sripratum
icon-origin-TRAVELOKA
6.4
/10
Reviewed 212 week(s) ago
It took a long time to check in, more than 3 hours, not a system.
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2 people find it helpful
veerayut c.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 216 week(s) ago
ที่พักดี ได้ราคาพิเศษ บรรยากาศสงบ
2 people find it helpful
DAOWRUETHAI K.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 216 week(s) ago
The room is good. During the festival, you have to wait for the room. For us, check in at four o'clock. Getting a room for more than five hours is considered acceptable.
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1 people find it helpful
Puinoon
icon-origin-TRAVELOKA
6.1
/10
Reviewed 217 week(s) ago
The check-in system into the room was very delayed. despite having already booked And there are other officers who are facing the same problem. The hotel should improve this part of the system better. The other part is according to the price paid. Average.
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1 people find it helpful
Ruetaisuk K.
icon-origin-TRAVELOKA
4.5
/10
Reviewed 217 week(s) ago
Very few employees for long weekends should be ready. Customers wait for full lobby checking in the register, but no queue cards are issued to stand-by. risk of infection, strongly not recommended
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Thaweesab S.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 217 week(s) ago
Give the room a bad position, ask for a high floor, at first, it will give the 3rd floor, which if the 3rd floor must be another cheaper price protested and changed to the 4th floor. Overall, not very ok. Old hotel.
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INGNAPAT A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 217 week(s) ago
ห้องสะอาด​ วิวสวย​ พนักงาน​อัธยาศัย​ดี​ เดินทาง​สะดวก ​6 คุ้มค่ามาก
1 people find it helpful
jeon j.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 238 week(s) ago
The room is very good, clean, good view, like it. Impressed.
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1 people find it helpful
Siriwan P.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 270 week(s) ago
น่าอยู่ ร่มรื่น เย็นสบาย บริการรวดเร็วทันใจ
2 people find it helpful
Orawan W.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 287 week(s) ago
Very fun, good, there is a pool
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Oravan K.
icon-Shopping and Culinary
Shopping and Culinary
icon-origin-TRAVELOKA
8.5
/10
Reviewed 368 week(s) ago
Should inform the customer that there are 2 buildings, we understand that there are only front buildings After checking in, tell the building behind. Well, there is a room to change. Pay for the expensive room, want to see the sea view.
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6 people find it helpful
KittiyaKanyave P. N.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 369 week(s) ago
The air conditioner is not cold. Taking a few rooms is not cold. To sit and wait for the hot air for hours - two hours The phone is broken. Not ready to provide a service The front building staff didn't speak well. Like we came to ask for a free room, the room was not expensive, as well as service and standard room.
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3 people find it helpful
Kanokwan S.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
6.8
/10
Reviewed 425 week(s) ago
The sound of foreigners staying opens and closes the door very loud.
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1 people find it helpful
Mark D.
icon-origin-TRAVELOKA
5.5
/10
Reviewed 429 week(s) ago
Bad service receptionist talk not polite on booking from Traveloka
1 people find it helpful
piyarat S.
icon-Family
Family
icon-origin-TRAVELOKA
6.0
/10
Reviewed 441 week(s) ago
Bed not suitable for 2 persons with 1 small child should be 6 feet bed, not 5 feet old room.
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6 people find it helpful
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