Very good value for money, staff are wonderful, rooms very clean, reception manned 24 hours. Tunnocks wafers left as a welcome for guests! Yes, the decor is rather tired and all needs an upgrade but that would entail a big increase in price. This was my third time staying here and I love it, quirks and all!

I stayed two evenings, once on the front of my trip and again before leaving Edinburgh. The first time, the front desk staff was truly amazing and helpful. It's quiet pretty much and private. My room was spacious and quaintly decorated. If you have to lug a suitcase and don't like stairs, request a ground floor room. The second time staying, the young man and young lady were awesome and helped me with my suitcase up those stairs. When I CKed out early the next morning, a twenty-something couldn't be bothered to lift his eyes from his phone to speak. He never made eye contact as I turned in the key and said thank you. That's typical for that age I suppose but you are on the job so act a bit more professional.

Beautiful location that was close to many things or within walking distance. The staff was very nice and helpful. The room was clean and cute. The bathroom was a bit rundown and could use a face lift and the water pressure not great. But, overall, we enjoyed our stay and would definitely book a room with Eliza House in the future!

Good sized room, close to town, staff friendly. Hat Tip

Good location, friendly and helpful staff. Great price. Awesome bathtub!

Cosy, clean room which had to everything we needed. Helpful staff. Lots of stairs to keep you fit! Appreciated the complimentary coffee and pastries.

We really enjoyed the location, just steps from the tram to the airport and so close to everything! The decor was beautiful and the provision of the space heater was greatly appreciated

Place needs an upgrade half the lights didn’t work, the tap needed fixing to sink no towel rail

We loved that the location was only a two minute walk from the tram/train station in Haymarket. Staff was kind and room was very clean. Quiet location. Old building so the walk to our room was a bit of a maze but we chuckled about it. Would stay again.

Wonderful en suite room with super tall ceilings! Maybe 2 minutes to walk to the train and tram stops. Very easy walk to the Castle area!

This is a convenient option for any visits to Edinburgh. The location next to the Haymarket station is perfect -- easily accessible by train and the airport buses. The hotel itself is a cute old building. I never managed to get hot water in my shower, but other than that I loved it.

Great value slightly quirky but It's the cheapest hotel in the area. Yes it could do with a lick of paint and bathrooms need an upgrade but it's clean. Best part is the manned reception with friendly helpful staff and real keys - no faffing with cards and codes. This was my 2nd stay, hope to be back again next year

Great place to stay, not too far from the main tourist areas so you can easily walk, parking is expensive but it is everywhere in Edinburgh, the staff were nice and helpful and the rooms are a great size

Hotel is in good walkable location. Quiet area. Restaurants close and transportation.

The property is in a great location , we had an issue with our room that was rectified right away . The night person was awesome and friendly he was new and didn’t know the protocol asked us to check with the manager in the morning. She got a little defensive about it . Given the age of the building it is to be expected to have some quirks may I suggest new caulking around the tubs , check the tv reception in the rooms provide an avail channel guide , if you are booking and want to avoid 70 steep steps to your room request a mid level or lower floor to save the legs . Overall we had a pleasant stay .

Lovely old fashioned hotel on a lovely street. So near to Haymarket station. It is a great base for whatever you want to do in Edinburgh. Happy to recommend.

Nice location. Friendly desk staff. Comfortable hotel

A nice piece of heritage property that is so convenient for transportation and dining, and walking to Dean Village. Well worth the value compared to other properties around. Getting breakfast thrown in was a pleasant surprise. Wifi was a bit unstable where I was on the top floor and TV could be bigger.

Great hotel, comfortable environment and would come again.

Room was clean and cute, staff were nice and never any fuss. Nice quiet location with regular and close by trams, trains and buses to anywhere you need to get to in the city.