Their staff is excellent. Adolfo always take care of us. Staff are so kind and helpful.

Excelente

Super friendly staff. Great location and walkable to everything. Rooms are quiet despite traffic outside. Hot water works great. Breakfast is very good. The best part is honestly the staff who were very nice.

Excellent and very helpful staff and very clean hotel

Every si gel detail on this property deserves a 5 start review

Amazing breakfast. Staff was helpfull

only thing is the pool was under construction, but they have a sister hotel down the street with an amazing pool that you were able to use actually have two locations of other pools. The staff was more than helpful in the Hot menu for breakfast is amazing. Try the Mexican eggs many people think it is only the buffet but the hot breakfast is also fully included.

Great place nice staff

Great experience, very friendly staff and really good breakfast.

Excelente servicio y atención de todo el personal. Te reciben con una bebida refrescante y te hacen sentir muy cómodo y bienvenido. Las habitaciones también son muy cómodas.

El desayuno y todo en general excelente. Muy buena ubicacion. Luis alfonso y Luis Fernando servicio 10/10. Muy serviciales y atentos.

Staff was extremely nice/helpful & our room was very clean. The pool was underwhelming compared to the pictures. Didn’t look as fancy as the pictures made it & although the setup is nice, the water wasn’t very clean and there were also crows/birds that would take breaks on the edge of the pool to sip water. It wasn’t a dealbreaker for our trip. We only wanted to use it because we arrived early before the check-in time. The hotel Breakfast was really good in a nice area on the first floor. There was a pretty good amount of options on the menu (vegetarian) and we felt like we were at cafe nearby. The location is also perfect if you’re a tourist in Cartagena. Stayed here for two and a half days but would definitely stay here again on my next visit.

I would definitely recommend this hotel, the breakfast was good, my room was clean, the pool I loved it, it had a nice view along with the bar was good as well, and the complimentary drink was good. The staff was friendly and the location was great. I was able to walk to the restaurants and the meeting points for my excursions. The clock tower is right around the corner, so it is walkable. Overall I give this stay a 10/10

Our stay was amazing. From the cleanliness to the accommodations. The breakfast was really good and the staff was so amazing.

On a adoré notre séjour. Tout était parfait !

Very nice jet blue

Staff are very nice and helpful. Breakfast is wonderful. Location is perfect

Everything was really good.. breakfast and staff were excellent… I did notice when they clean our room our floor was still dirty. They don’t mop floor..😔

This is truly one of the nicest hotels I have stayed in across 24 countries. My boyfriend compared it to going on a Disney Cruise because the staff make sure to know your names, what room you are in, and are always checking up on you to make sure you have what you need. Amenities: The pool is incredible and the amazing view provides some amazing pictures. Breakfast: Breakfast is complimentary and is delicious. There is a menu with things like mini waffles (you must try with chocolate drizzle!), avocado toast with fried egg and tomato, and many other options. There is also a buffet which changes daily with a variety of fruits, ham and cheeses, potatoes, sausage, cereal, yogurts, and more. Worth staying here just for the breakfast and the ease that comes with not having to go out searching for food first thing in the morning. Location: Best location you could ask for in the Walled City. It is only a 6 minute walk from the clock tower and there are some incredible restaurants right on the same street as the hotel. Uber's will come pick you up straight at the front door or the hotel will even call you one and they guarantee they will be there within 5 minutes. Staff: The staff as I mentioned were all incredible, but I have to shout out two specific staff members: Pomponio and Luis Alfonso. They were so incredible and always made it a priority to check on us, solve any issues we had, and they both always had a huge smile on their faces.

A/C was not working in room. No rooms available for 2 nights.