Centara Watergate Pavilion Hotel Bangkok

Explore Centara Watergate Pavilion Hotel Bangkok
8.9
Very Good
From 411 reviews
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Cleanliness

9.2

Room Comfort

9.1

Meal

8.4

Location

9.0

Service and Facilites

9.0

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Staff Friendliness (19)
Bathroom (18)
Bedroom (17)
Distance to City Center (15)
Check-in/out Time (15)
Ambiance (15)
Room Space (15)
Hotel Area (14)
Taste (14)
Variety (14)
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Traveller Reviews Centara Watergate Pavilion Hotel Bangkok

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Customer reviews
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Ant L. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Very clean hotel with friendly staff and excellent service. The room was comfortable, housekeeping was great, and the location is very convenient near shopping malls and BTS. I also really appreciated the sweet birthday surprise prepared by the hotel, it made my stay even more memorable. Would definitely come back again!
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Accommodation's Reply
25 May 2026
Dear Ant L.S., Thank you so much for taking the time to share your wonderful review and the beautiful photos from your stay with us at Centara Watergate Pavilion Hotel Bangkok! We are thrilled to hear that you enjoyed our clean rooms, convenient location near the BTS and shopping malls, and the service from our team. It was our absolute pleasure to assist with your birthday surprise, and we are so glad it made your celebration even more memorable. We look forward to welcoming you back for another fantastic stay in the future! One again thank you for choosing to stay with us. Warm regards, Sanon Wilaiwongs General Manager
Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Overall I am satisfied with the stay.
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Accommodation's Reply
25 May 2026
Dear Valued Guest, On behalf of the entire team at Centara Watergate Pavilion Hotel Bangkok, I would like to sincerely thank you for taking the time to review your recent stay with us and for rating our hotel as an excellent score 8.5/10. We are truly delighted to know that you were satisfied with your stay. Your feedback is incredibly valuable, and we greatly appreciate your kind words. Should you have any further suggestions on how we can enhance our services and facilities to make your future stay even more comfortable, please do not hesitate to share them with us. Once again, thank you for choosing to stay with us. We look forward to the pleasure of welcoming you back on your next trip to Bangkok for another pleasurable experiences. Warm regards, Sanon Wilaiwongs General Manager
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Clean and modern staying there.
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Cindy
icon-origin-TRAVELOKA
9.7
/10
Reviewed 22 week(s) ago
All is good and clean. Thank you
2 people find it helpful
e***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
I will visit this hotel again. Room space 👍, staff 👍, value for money 👍.
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B***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 24 week(s) ago
Located in Pratunam, traffic jams are common during rush hour. There are plenty of food and beverage outlets around the hotel. There are several 7-Elevens nearby. Shopping centers are also nearby. The room was clean and quite spacious. When I arrived, there was cake on the table because it was my birthday. The breakfast menu was quite varied and quite tasty. There's a rooftop bar where you can watch Premier League matches. The staff was very friendly and helpful.
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1 people find it helpful
Nguyen D. H.
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10.0
/10
Reviewed 40 week(s) ago
Clean room, full amenities. Friendly reception team, attentive welcome. Will definitely come back here.
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Accommodation's Reply
01 Oct 2025
Dear Nguyen, On behalf of the hotel management, I would like to thank you for taking the time to review our hotel and share your experience of your stay as well as rating our service at Centara Watergate Pavilion Hotel Bangkok as an excellent score. We are delighted to hear that you enjoyed the clean room, full amenities, and the warm hospitality from our Front Desk team. Your kind words are truly encouraging. Should you have any further suggestions to improve our services and facilities to make your stay more comfortable, please feel free to let us know. Once again, thank you for staying with us and we look forward to welcoming you back to Centara Watergate Pavilion Hotel Bangkok again soon for another pleasant stay. With best regards, Sanon Wilaiwongs General Manager
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Winda Z.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 43 week(s) ago
Strategic location, close to shopping areas. Hotel facilities are decent. Rooms are okay. The reception staff are unfriendly, and they don't smile at all when serving customers. They speak curtly. Everything is okay, but the receptionist's attitude makes me reluctant to come back. The other staff are okay and friendly.
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Vy Le
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Staycation
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9.4
/10
Reviewed 47 week(s) ago
Very good. I will come back next time.
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Accommodation's Reply
07 Aug 2025
Dear Vy Le, On behalf of the entire team at Centara Watergate Pavilion Hotel Bangkok, I would like to sincerely thank you for taking the time to review and sharing your experience of your recent stay with us as well as for rating our service as an excellent score. We are truly delighted to know that you had a pleasant experience. Your feedback is incredibly valuable and has been shared to all staff. We greatly appreciate your kind words. Should you have any further suggestions on how we can enhance our services and facilities to make your future stay even more comfortable, please do not hesitate to share them with us. Once again, thank you for choosing to stay with us. We look forward to the pleasure of welcoming you back again on your next trip to Bangkok Warm regards, Sanon Wilaiwongs General Manager
y***a
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 48 week(s) ago
The hospitality of this hotel is really amazing, we got full service from the staff from beginning to end, such as the facility of welcome drink, fruit, and also souvenir in the end.
1 people find it helpful
Accommodation's Reply
07 Jul 2025
Dear y***a, Thank you very much for choosing to stay with us at Centara Watergate Pavilion Hotel Bangkok and for taking the time to share your experience of your recent visit. We truly value your feedback, it is both encouraging and inspiring for our team, as we strive to provide exceptional service and ensure each guest enjoys a memorable stay. We are delighted to hear your excellent rating of our services. I have shared your kind comments with our staff, and they were sincerely appreciated by all. Please rest assured that we remain committed to continuously enhancing our services and facilities to meet and exceed our guests’ expectations. Once again, thank you for staying with us and for recommending our hotel. We look forward to the pleasure of welcoming you back on your next visit to Bangkok. Warm regards, Sanon Wilaiwongs General Manager
I***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 50 week(s) ago
I requested a connected room from 2 bookings, they did read the request. I'm happy with the service!
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Accommodation's Reply
07 Jul 2025
Dear I***e, Thank you very much for choosing to stay with us at Centara Watergate Pavilion Hotel Bangkok and for taking the time to share your experience of your recent visit. We truly value your feedback, it is both encouraging and inspiring for our team, as we strive to provide exceptional service and ensure each guest enjoys a memorable stay. We are delighted to hear your excellent rating of our services. I have shared your kind comments with our staff, and they were sincerely appreciated by all. Please rest assured that we remain committed to continuously enhancing our services and facilities to meet and exceed our guests’ expectations. If you have a moment, we would be grateful if you could share your experience on TripAdvisor at www.tripadvisor.com. Your review will help other travelers learn about our hotel through your perspective. Once again, thank you for staying with us and for recommending our hotel. We look forward to the pleasure of welcoming you back on your next visit to Bangkok. Warm regards, Sanon Wilaiwongs General Manager
Chang W. M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 55 week(s) ago
Great hotel to stay, I'm staying at this hotel everytime I visit Bangkok. Priority of choice tp stay.
1 people find it helpful
Accommodation's Reply
07 Jul 2025
Dear Chang W.M., On behalf of the hotel management, I would like to thank you for taking the time to review our hotel and share your experience of your stay as well as rating our service at Centara Watergate Pavilion Hotel Bangkok as an excellent score. Should you have any further suggestions to improve our services and facilities to make your stay more comfortable, please feel free to let us know. Once again, thank you very much for continue choosing to stay with us and we hope to have an opportunity to welcome you again. Yours sincerely, Sanon Wilaiwongs General Manager
A***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 57 week(s) ago
greatttt and niceee 10/10 , so humble and soooo goodddd vibesssd
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Accommodation's Reply
07 Jul 2025
Dear A***d, Thank you very much for choosing to stay with us at Centara Watergate Pavilion Hotel Bangkok and for taking the time to share your experience of your recent visit. We truly value your feedback, it is both encouraging and inspiring for our team, as we strive to provide exceptional service and ensure each guest enjoys a memorable stay. We are delighted to hear your excellent rating of our services. I have shared your kind comments with our staff, and they were sincerely appreciated by all. Please rest assured that we remain committed to continuously enhancing our services and facilities to meet and exceed our guests’ expectations. Once again, thank you for staying with us and for recommending our hotel. We look forward to the pleasure of welcoming you back on your next visit to Bangkok. Warm regards, Sanon Wilaiwongs General Manager
C***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 57 week(s) ago
As always, happy and comfortable to stay here.
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Accommodation's Reply
07 Jul 2025
Dear C***a, Thank you very much for choosing to stay with us at Centara Watergate Pavilion Hotel Bangkok and for taking the time to share your experience of your recent visit. We truly value your feedback, it is both encouraging and inspiring for our team, as we strive to provide exceptional service and ensure each guest enjoys a memorable stay. We are delighted to hear your excellent rating of our services. I have shared your kind comments with our staff, and they were sincerely appreciated by all. Please rest assured that we remain committed to continuously enhancing our services and facilities to meet and exceed our guests’ expectations. Once again, thank you for staying with us and for recommending our hotel. We look forward to the pleasure of welcoming you back on your next visit to Bangkok. Warm regards, Sanon Wilaiwongs General Manager
C***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 57 week(s) ago
Nice hotel as always! Will be back for sure.
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Accommodation's Reply
07 Jul 2025
Dear C***a, Thank you very much for choosing to stay with us at Centara Watergate Pavilion Hotel Bangkok and for taking the time to share your experience of your recent visit. We truly value your feedback, it is both encouraging and inspiring for our team, as we strive to provide exceptional service and ensure each guest enjoys a memorable stay. We are delighted to hear your excellent rating of our services. I have shared your kind comments with our staff, and they were sincerely appreciated by all. Please rest assured that we remain committed to continuously enhancing our services and facilities to meet and exceed our guests’ expectations. Once again, thank you for staying with us and for recommending our hotel. We look forward to the pleasure of welcoming you back on your next visit to Bangkok. Warm regards, Sanon Wilaiwongs General Manager
Y***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 58 week(s) ago
Will definitely come back for the stay again.
3 people find it helpful
Accommodation's Reply
07 Jul 2025
Dear Y***n, Thank you very much for choosing to stay with us at Centara Watergate Pavilion Hotel Bangkok and for taking the time to share your experience of your recent visit. We truly value your feedback, it is both encouraging and inspiring for our team, as we strive to provide exceptional service and ensure each guest enjoys a memorable stay. We are delighted to hear your excellent rating of our services. I have shared your kind comments with our staff, and they were sincerely appreciated by all. Please rest assured that we remain committed to continuously enhancing our services and facilities to meet and exceed our guests’ expectations. Once again, thank you for staying with us and for recommending our hotel. We look forward to the pleasure of welcoming you back on your next visit to Bangkok. Warm regards, Sanon Wilaiwongs General Manager
S***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 62 week(s) ago
For the staff is friendly, for cleanliness is very clean, the room is soundproof.
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1 people find it helpful
Accommodation's Reply
07 Jul 2025
DEar S***h, Thank you very much for choosing to stay with us at Centara Watergate Pavilion Hotel Bangkok and for taking the time to share your experience of your recent visit. We truly value your feedback, it is both encouraging and inspiring for our team, as we strive to provide exceptional service and ensure each guest enjoys a memorable stay. We are delighted to hear your excellent rating of our services, and kind compliments on quality of service with friendliness of our staff as well as cleanliness and comfortable room. I have shared your kind comments with our staff, and they were sincerely appreciated by all. Please rest assured that we remain committed to continuously enhancing our services and facilities to meet and exceed our guests’ expectations. Once again, thank you for staying with us and for recommending our hotel. We look forward to the pleasure of welcoming you back on your next visit to Bangkok. Warm regards, Sanon Wilaiwongs General Manager
R***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 68 week(s) ago
Such a strategic place for you, if you like to shop:)
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Accommodation's Reply
25 Feb 2025
Dear R***y, On behalf of the hotel management, I would like to thank you for taking the time to review our hotel and share your experience of your stay as well as rating our service at Centara Watergate Pavilion Hotel Bangkok as an excellent score, and compliments on convenience location of the hotel with easy access to the attractive shopping malls. Should you have any further suggestions to improve our services and facilities to make your stay more comfortable, please feel free to let us know. Once again, thank you very much for staying with us and we hope to have an opportunity to welcome you again. Yours sincerely, Sanon Wilaiwongs General Manager
B***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 71 week(s) ago
Honestly, this hotel is highly recommended! 5 minutes walk to Platinum to the left, 5 minutes walk to Pratunam to the right. Very strategic, if I go to Bangkok again, I will stay here again. Why? (Spacious room, clean, good lighting, modern room, most importantly there is a bidet hehe the room is cleaned every day) for breakfast the menu is very delicious and varied and very Muslim friendly 🤍🤍 for the staff are very careful
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2 people find it helpful
Accommodation's Reply
06 Feb 2025
Dear B***g, On behalf of the hotel management, I would like to thank you for taking the time to review our hotel and sharing your experience of your stay as well as rating our service at Centara Watergate Pavilion Hotel Bangkok as an excellent score. It is our pleasure to receive your compliments on quality of service of our staff and good variety and taste of foods on our buffet breakfast as well as cleanliness and comfortable room and convenience location of the hotel. Should you have any further suggestions to improve our services and facilities to make your stay more comfortable, please feel free to let us know. Once again, thank you very much for staying with us and recommending our hotel. We are looking forward to welcoming you again on your next trip to Bangkok. Yours sincerely, Sanon Wilaiwongs General Manager
H***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 74 week(s) ago
Good. Get welcome fruit and cake for family room, and surprise cake candle for person who's birthday.
1 people find it helpful
Accommodation's Reply
25 Jan 2025
Dear H***e, On behalf of the hotel management, I would like to thank you for taking the time to review our hotel and sharing your experience of your stay as well as rating our service at Centara Watergate Pavilion Hotel Bangkok as an excellent score, and compliments on our arrangement of welcome amenities and for celebrating birthday anniversary. Should you have any further suggestions to improve our services and facilities to make your stay more comfortable, please feel free to let us know. Once again, thank you very much for staying with us and we hope to have an opportunity to welcome you again. Yours sincerely, Sanon Wilaiwongs General Manager
Number of reviews per page
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