Overall Ratings & Reviews Alagon Saigon Hotel & Spa

Unsatisfied with keeping the deposit after 10 days and still not refunding the customer

This hotel is located in a very busy part of Ho Chi Minh City. There are many good restaurants and also shopping places. Staffs are friendly and the hotel rooms are nice and clean. As for the price is reasonable.

Đồ ăn ngon lắm luôn vợ chồng mình khó ăn cực kỳ nhưng mà thích ở đây lắm vừa sạch sẽ vừa ngon buffet ngon khỏi bàn luôn. nhân viên dễ thương từ trên xuống dưới đi tới đâu đều chào.

Ki nghi thoai mai… booking kem bua an nhu hinh… Co phong sauna , ho boi….

Before coming, I called to ask if I could check in early, the person who answered the phone said yes. When I arrived at the hotel, the staff member sitting at the desk saw me but did not greet me, then I asked to check in and you said I came early to wait until 2 o'clock to have a room. I said no because I called to ask before coming. Then check in yourself but very attitude. The room I booked on the website said it was a king size bed but when I arrived it was only a queen size. The room is old, entering the room feels like it has not been cleaned, the sofa is very dirty

It was a twin property hotel connecting by 2 streets! Good location less then 10mins walk to Ben thanh market! Budget room has a fake window that opens up to a water and sewer pipes! But the pool and restaurant seems nice.

Nice hotel, clean rooms, enthusiastic and friendly front desk staff. Will be back next time.

The room is spacious, clean and comes with unblocked city view. Breakfast is decent. Conveniently located to various places of attractions in D1 and accessible to food. There 's also a 24 hour convenient store next to hotel. Highly recommended to stay here if you visit Saigon.

The room is a bit small, the window is just a glass shutter, not a window even though I booked a room with a window. The rooftop space and swimming pool are beautiful, although the pool is a bit small.

Been in Alagon many times with family and friends. The hotel is clean and beautiful, the location is convenient to go anywhere, the receptionists are cute and enthusiastic

Plus point: the receptionist is very enthusiastic, although she is the only one to receive check-in and check-out for guests, but her attitude is always friendly and unpretentious. Minus: Alagon system on the app is not clear, so when guests come to check in, they may have to move back and forth between 3 hotels. (Alagon has 3 small hotels but located in the same area so don't worry about getting lost)

When booking, the pictures are very nice. But when I gave the room, it was another room. While in the note there is no room for 2 doubles. But when rebooking gave double bed. And the attitude of service staff talking to guests is very boring.

Very enthusiastic, clean rooms, tidy

Breakfast food is too little. Room without wardrobe

Too disappointed about this hotel! If a passenger asks for assistance, a passenger will not support a car. If he / she goes on his / her side, he / she will support and a car on his side will not support😂😂. Sincere advice if any family has a car, they should not go to this hotel. The first time I had a hotel, I still had to pay a deposit for the reason that I was afraid to drink water without paying. It is really too bad😒😒

This hotel is very nice, worth the money. Staffs are very helpful and nice. Good location. Room is clean and comfy. Everything just great. I had a wonderful trip in VN because of this hotel.

I like this hotel, their staff have a great service mind. The room also clean and nice. The location of this hotel also excellent.

Staff very attentive, room clean, Good

This hotel is perfect for all travellers with nice buffet breakfast, cozy, spacious room. Except the swimming pool a bit dirty as water looks milky

Location was excellent. The room was clean with comfy bed.