Perfect location for a boutique hotel that has great charm and service.
Catherine
with Friends
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Staff is extremely nice and responsive
They were waiting for us at 3am when we had plane delay. Rooms are clean and comfortable.
Location is convenient and quiet
Would stay there again!
Elaine
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Excellent staff, great location. A true gem in an unassuming exterior. Highly recommend!
heidi
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Outstanding, quiet and well appointed hotel. The staff was wonderful the location Divine.
Jack
Leisure
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The room was spotless, the staff were courteous, the breakfast was delicious, the location was perfect, the pool was beautiful. My one regret is that I could not stay longer.
Thomas
with Partner
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Staff very helpful. Reception staff gabe good recommendations for restaurants and things to do and even made bookings and reservations for us.
marcos
with Partner
8.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Lindo hotel, excelente desayuno y servicio, pero deberian limpiar mejor, sali con alergiabpor el polvo en la habitación
LUIS FELIPE
Friends and Family with Friends
8.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Very efficient and friendly staff.
Slick design and comfortable spacious rooms.
Superb location in heart of Palermo
Gregory
with Partner
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Beautiful, high quality, boutique, hotel, with a lovely dining area and infinity pool. Rooms nice sized and well furnished, and very clean. Great spot!
LUIS FELIPE
with Friends
8.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Amazing location in the heart of Palermo Soho.
Cool boutique hotel design.
Friendly and efficient staff.
Great place to stay
Stephen
Leisure Family
4.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Property is quite old and run down, lift is super slow, and the reception told me I didn’t have WiFi so it’s my iPhones issue???? Not the case! But on a positive it’s a great location in a great area, just don’t say you have WiFi when you obviously don’t!
Lena
Leisure with Partner
8.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Lovely room and staff, perfect location.
Cassandra
Leisure
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Great location and food selection, and staff were very accommodating
Shirley
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Beautiful hotel, spotless room, comfortable bed, wonderful breakfast, lovely pool and outdoor patio, welcoming and helpful staff, plus a great location close to numerous restaurants, shops and activities.
Sarah
with Partner
10.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
We enjoyed our stay at 1828 Smart Hotel and would highly recommend it to anyone looking for a spot in BA. The location in Palermo gave us the neighborhood feel we wanted with access to lots of restaurants and shops. Our suite was very comfortable and clean, and we used the outdoor tub every day. The staff was very nice and helpful, responding to anything we needed quickly and effectively. We also appreciated the security measures in place to make sure we felt safe and taken care of during the stay.
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Jana
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Wonderful hotel, amazing beds. Perfect location, near to many dining options within walking distance. Staff was fantastic, as they went above and beyond to help us resolve some flight issues we had. Would 100% stay here again.
Lori
Business
10.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Really nice staff - Ruben was so kind helping us find some resources around town and giving us full details on what we needed. Our rooms were perfect, the beds were great/truly comfortable. The staff is suburb and although I thought that the elevator would be loud in the room, I never heard it. The bathroom amenities are nice - neutral body products. The air worked well without being loud (sometimes it's truly annoying at hotels), the shades completely darkened the room, the pillows were mighty comfortable and the safe was ample for computer and other necessary items to fit without a problem. The "closet" hang bar was ample as were the shelves for unpacking and staying organized. The location is convenient. The only bit that was annoying was the slowness of the elevator, which was manageable because I took the stairs when i wasn't with my luggage. Internet worked well. All around nice stay, punctuated with - I'll say it again - really excellent staff. Thank you.
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Eric
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
They made us feel like home. It was amazing.
LUIS FELIPE
Business
10.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
Great location, comfortable rooms, friendly staff and nice breakfast.
Paik Swan
with Partner
10.0
/10
Reviewed 26 week(s) ago
Hotels.com verified review
Clean room with very comfortable king bed. Very friendly and responsive staff. Little pool but area was a little oasis perfect for relaxation