Hampton Inn and Suites Rochester/Henrietta

Explore Hampton Inn and Suites Rochester/Henrietta
9.0
Exceptional
From 955 reviews
Cleanliness

9.0

Room Comfort

9.0

Service and Facilites

9.2

Traveller Reviews Hampton Inn and Suites Rochester/Henrietta

Number of reviews per page
20
40
Top reviews
Clorinda
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everyone was kind and it was a quick stay. Thank's to everyone who helped make our stay more comfortable.
Joe
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

No lights on AT ALL over the car port fron t door entrance. Very dark, ans scary to come and go at night.
Daniel
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Friendly staff and clean room. Included breakfast which was good.
Claudia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This property was very well maintained. The staff was pleasant and accommodating.
Manivannan
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great place to stay
Susan
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good experience.
Edwine
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Friendly professional staff who want you to enjoy your stay. Good value.
Verified traveler
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Property is a little tired.
Lance
icon-Business
Business
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The hotel and staff were all very, very nice!! Our room was nice and clean. Beautiful walk in shower. The King size bed was oh so very comfy, could have better pillows, way to soft, feather pillows smash like pancakes, no neck support at all. Breakfast Sunday morning was what i thought and looked like a delicious treat... I think the sausage was bad. Sunday Afternoon I became very sick, unfortunately not 100% sure it was that, however my partner and i had the same breakfast except the sausage. By reason of deduction. However it's a very nice hotel. One other glitch, we wanted to use the hotel pool, but the water looked very murky, like the filter needed to be run, but wasn't so we nixed that idea. For a 13 yr. old Hotel still in pretty good shape. Nothings Perfect.
Read More
Ann
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Quick trip clean rooms
Leslie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I would have given this property a lower rating because the first room we were given smelled strongly of wet dog. However, we were given another room immediately and it was lovely. We walked to a nearby restaurant and had a great meal. No complaints.
Sarah
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Always a fantastic stay.
Sheryll
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

We were greeted with a smile & cheerful attitude when we walked in.We had a choice of floor.The room was beautiful & clean.Received a text asking if everything was ok & when I responded, we needed a pillow & blanket for pullout, we received it in 15 minutes.Beds were comfortable.Breakfast was hot & tasty. Every interaction with any worker was helpful (if needed) & met with a smile. 5 stars from a family.
Read More
Brian
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good overall, staff was great. RIT area, great hotel.
Anthony
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

smooth check in and check out process and included breakfast beneficial.
Angela
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Fast check in! Great service!
Joy
icon-Business and Leisure with Friends
Business and Leisure with Friends
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff was friendly. Parking was convenient. Room amenities were inconsistent. Good breakfast options.
Christina
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The property was nice. Staff was kind.
William
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Door lock on one ground door wasn't working
Denise
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room was old and dirty. Room had an odor- (smoking and or pets). Air conditioner had dirt/dust/mold on it. The mattress was so old that you rolled to the middle of the bed.
Number of reviews per page
20
40