All is good. Especially love the location. In a quiet street but closer to everything

The apartment is in dire need of maintenance. The shower head was about to fall down, the bathroom is quite small, there are no mirrors outside of the bathroom (to let others get ready while the bathroom is in use), the kitchen cabinets need repairing. Good location, but this does not compare to other Eric Vogel properties where we’ve previously stayed.

Everything is great , missing a broom or floor mop to clean while in our stay

Great location, friendly staff, well equipped and spacious apartment

This property has the potential to be absolutely amazing. The problems we experienced were: the entire flat smells (very strongly) of damp. It is riddled. The washer dryer does not work as a dryer - at all. Needs to be completely replaced. There are no mugs (!!) and the shower door was broken and it is extremely dangerous. Heavy glass - not safe. Such a pity as this was my favourite place when booking and it was very disappointing, especially because all of that is fixable. The damp problem must be serious because Madrid is extremely dry and hot. We stayed at hotels one third of the price and were much more comfortable than here. I did not complain because nothing would be fixed in our stay - I am only writing this in the hope that another family does not have to go through the same.

The property was spotless, well designed, and the host’s communication was outstanding. My only suggestion would be to make the space feel a bit more homey, as it currently feels geared toward very short stays with minimal items. Even a few additional touches would elevate the experience. Otherwise, everything was excellent. I would definitely look to stay at their other properties around Europe

We enjoyed the apartment. It was advertised as 2 bedrooms but the 2nd bedroom only had a partition dividing the living and the 2nd bedroom is a screen wall and no actual door. Other than that it was a great accommodation.

Limpio y buen staff.

Muy buena atención de parte de Salvador. Buena ubicación. Ambientes amplios

We had a terrible experience in the hotel. The door to the building was locked and we could not get in and were stuck with young kids outside for hours. Bad experience! The communication with the person in charge was not helpful. At the end a guest helped us get in.

Good location to be able to walk

Great location, friendly staff. Washer/dryer combo was inside the unit, very convenient. I would definitely stay here again.

This apartment was AMAZING!! It was clean, spacious and location was heavenly. It was 10 min to Gran Via area. I felt really safe. I wish we would have booked a longer stay. We will definitely be back. I HIGHLY recommend.

Salvador at check in was incredible! He went above and beyond welcoming us to the property and making recommendations on what to see in Madrid. The apartment was well appointed, very spacious, and clean. The laundry was convenient but the washer/dryer combo does not dry clothes well. Would defintely recommend you stay here!

Nice apartment but the location was not the best.

Outstanding apartment in the best area. Very spacious, clean and full of amenities. Front desk staff is amazing. A ton of nearby shops and restaurants (check out Malasensa and Chueta areas- wow).

First floor is noisy at night windows are right on a busy street, bathroom leaks from the floor corner. Washer machine is for small loads only. Location is very convenient and overall a good experience staff was very friendly and accomidate us keeping our luggage.

Very clean apartment - comfortable and well appointed. Generally very well located - a short walk from the majority of the key sights as well as shops and restaurants. Beds were very comfortable. Baby items requested were already in the apartment and set up when we checked in which was fantastic. Shower tray was leaky which was a bit annoying BUT this did not hinder our stay whatsoever and we had a brilliant time. We wouldn’t hesitate to use Eric Vökel again.

Staff were very helpful. The apartment was very nice and very clean. The terrace was a highlight for us. The building is in a great location. Not too busy, and not separated from the things we wanted to do. I would highly recommend it

Very nice location and accessible to supplies and restaurants. Space was very comfortable for family. Excellent and helpful staff. Mostly used the kitchen for breakfast meals, coffee. Close to the Metro, and cabs. Great walking experience and courtyards near by to enjoy. Would definitely return.