Overall Ratings & Reviews Socrates Hotel Malia Beach

Although we had a technical issue with the TV on arrival, the staff reacted in a speedy and thorough manner to resolve the problem. In general a warm, welcoming & helpful hotel - the restaurant staff in the morning exceptional.

Ho soggiornato al socrates hotel una settimana e devo dire che l'esperienza è stata deludente. La seconda stella la dò solo per la cordialità del personale, solare e gentile (non alle inservienti perché non facevano il loro lavoro e sembravano palesemente scocciate dal lavoro che facevano). Abbiaml fatto il check-in che la stanza era sporca (non aspiravano e tiravano lo straccio, ho dovuto usare io uno degli asciugamani messi a disposizione per spostare lo sporco e nonostante questo, il giorno successivo, vedendo palesemente lo sporco attorno e sull'asciugamano lasciavano comunque la stanza lercia) e abbiamo fatto il check out con la stanza lercia. Fortunatamente le lenzuola e gli asciugamani te li cambiavano ogni giorno. Il bagno era invaso dalle formiche, abbiamo dovuto spostare la tazza degli spazzolini (anche qui, abbiamo dovuto usare una delle tazze da thè per mettere gli spazzolini) sul comò fuori perchè sennò trovavamo invasi pure quelli. Mi dispiace ma la pulizia è la cosa più importante in un hotel, due stelle solo per la gentilezza del personale, soprattutto il guardiano notturno ed Espina (non ricordo il nome, ma la signora che serve alle colazioni).

There are not enough words to say thank you for the wonderful hospitality and great experience

The hotel is nice good location

Very nice and clean, air conditioning a bit weak but overall a enjoyable stay

Very nice pool and location. Quiet but not far from restaurants and beaches.

I would recommend this hotel to anyone looking to stay somewhere close enough to amenities but away from excessive noise. Clean, well maintained and with helpful and pleasant staff. Breakfast was fresh and plentiful, airport transfer a bonus. Pool clean and well maintained, pleanty of sun beds. Grounds well looked after and pretty. Rooms clean and well equiped - only downfall was the shower which is fairly small. Stalis and Malia centre/old town all within easy walking distance. Nearest bars/restaurants/beach within ten minutes walk of hotel.

We booked the Socrates as a last minute deal and we were really pleased with our choice. The welcome from Sophia was warm and sincere and she offered us lots of useful information on the local area. We were given rm 202 om 1st floor facing swimming pool but enough of a distance away not to be too noisy. The room was a good size with a king size double and single bed, TV, kitchenette, hairdryer, and a small but functional bathroom. The room was spotless and cleaned everyday with fresh towels provided as well as bottled water. A/C was free and worked well. WiFi was strong in reception but weak in the room. Pool was a decent size and again cleaned regularly with enough comfy beds and a couple of cabanas that there was never the normal rush for beds even when the hotel was full. The breakfast was buffet style with the usual cold meats and salads, hot bacon and eggs, toast and pastries, unlimited tea and coffee so you could really fill up for the day. Served at the pool bar till 10.30 meant that it was still there after a heavy night on the strip. This then became the bar where snacks were served all day. All again well cooked and presented. Staff were all happy and welcoming. Socrates is 5 mins from the beach, 10 mins from the main strip and 15 mins from the old town so was handy for everything. Lovely hotel and a lovely stay!! NB the hotel advertised with free airport trfers but this is only from Heraklion. Chania will cost around 190 euros!!

I went with my daughter and her 9 year old son. We stayed in late October right at the end of the holiday season. It was quiet and the staff were very helpful. We took their advice on nearby places to eat and weren't disappointed. There are plenty of restaurants along the sea front road, all within walking distance and very good value compared to UK equivalents. We hired a car for our holiday so we could see different parts of the island, and found plenty to see and do. Our room was kept beautifully clean throughout our 4 day stay. Breakfast was by the pool with a good selection (bread, pastries, cold ham, cheese, yoghurt, fruit, cereals, egg and bacon) and as much as you wanted. Only minor downside was that it seems you can't get a decent cup of tea, but that applied throughout the island, not just at this hotel. Overall we were very impressed with the hotel. This site doesn't allow reviews that include room prices, but for a British tourist it was excellent value, even at a time when the value of the pound was relatively low.

Outdoor pool and pool side bar are very nice. Pool water is cold since they don't seem to have a heater.

Excellent service and a really nice chilled out atmosphere. You're a short walk from lots of nice restaurants and the beach.

I would definately recommend this hotel, if you want a relaxing and quiet holiday. Sofia is a very helpful host, and nothing is too much trouble. She always has a smile on her face. All her recommendations were spot on. All the other staff were lovely too. It's about 10 minutes walk from Malia, and 20 minutes from Stalis. It's very easy to get a buses, and cheap too. I would come back here again. There isn't anything negative I can say about The Socrates Hotel, and its staff.

House staff very friendly and helpful. They reach out to their guests to assist in making your stay enjoyable.

Great stay, Sofia was amazing at the front desk and helped us with all our needs and everyone else also was helpful. Great location, great service, clean and comfortable. They helped us book excursions and everything else we needed. Less then 10min walk to a main little town and beach. Would recommend.

We spend a week in Socrates, the hotel was within walk in distance to the beach. Local bars and restaurants were also within walking distance. The room was OK nothing else but needs some upgrade like a flat TV. The amenities were scarce and you had to ask for when needed, The reception desk recommended us to bring our own amenities for long stay. The breakfast and service in the bar restaurant was excellent.

Our group of 4 'middle aged' ladies enjoyed our short break of 5 nights at the Socrates in early September. Good location, 10 mins walk to beach and restaurants. Although easy walking distance to 'the strip' ( most places were open, but they were pretty empty), the location of Socrates was so quiet. Very friendly and helpful staff on reception and in the bar which also served a lovely buffet breakfast. Our accommodation was a two bed appt with a double and twin beds. It was quite dated and storage was limited but it was very clean and the air con was efficient. This was our 3rd visit to Malia and we were very happy with our stay here. Would recommend for couples, families or groups of friends looking for a happy, relaxing holiday in the sun.

This hotel is very clean, the staff are very friendly and the location is good if you want a quiet holiday because it's a very family orientated hotel, so not the best if you're going on a lads holiday (as we did). We used the cooking facilities in the room, but as the kitchen is in the same room as the bedroom it made the whole room smell of cooking food, which isn't too pleasant. The wifi is free but was very slow and kept on cutting out so was pretty useless. Overall despite those downsides if you want a family holiday and won't be cooking it is a very relaxing place to stay with nice staff and a gorgeous pool.

Staff are amazing and so friendly. The hotel is very relaxing close to both malia and stalis-within walking distance. Pool area is also great and has gorgeous views. Highly recommended. Only disadvantage is that the wifi connection was not very good

It's location is ideal. Placed between the sea and a beautiful mountain ranges

It was the perfect hotel for our group of 5 girls as its close enough to the strip but far enough away to not be noisy!