Overall Ratings & Reviews Royal Sun Resort

Staff so lovely , views are stunning

The property was excellent. We were super impressed with our stay and will definitely stay there again if we return to Tenerife.

Very nice apartment with jacuzzi a s incredible views 10/10 Food compare to other hotels below average. No herbs taste very watery Elevators extremely slow

Amazing views from all units. Rooms and hotel style a bit dated but clean and has everything you need. Restaurants very good. We enjoyed both breakfast and dinner buffets. Would return again at this price point.

Excellent b&b stay. Fantastic breakfast options. Spotlessly clean apartment and special mention to courteous staff. Only slight negative was at check in. No information provided on additional services such as pool towels and room safe charge and seemed only interested in questioning tge use of Ecpedia to mske booking

This is an outstanding property with spectacular views, spacious apartment, pristine condition. The view of the giant rock formations reaching the ocean is just breath-taking.

construction of a neighboring hotel

Staff were very friendly, views & facilities excellent. Construction work around the hotel a bit of a negative currently

The view from the room and dining area was amazing. The breakfast and dinner buffet was perfect. We were given a room with windows from the bathroom and one bedroom that opened directly to the children’s play ground, restaurant, and the pool area that was one level up. The noise was an issue. When we asked front desk staff if we could move to a quieter area the response was unexpected. We were advised that because we booked through a third party, Expedia, they couldn’t do anything for us. After further discussion, the manager advised that if we paid a 50 Euro cleaning fee we could move…..to a room directly beside the resorts only functional elevator. Just a different noise. We stayed put and made the best of our week. Restaurant staff were great. Not perfect but overall we enjoyed our visit to Tenerife. Construction on the street and in the immediate area is a definite issue. Not a noise issue but definitely makes accessing the property less than ideal. Not really controllable by the resort but an issue nonetheless.

Lovely apartment in a lovely position. Great balcony with fantastic views. All the staff were very friendly efficient and helpful.

Great place with wonderful employees, amazing views and very tasty food

The rooms were very outdated - it was like walking into the early 1990s. The view from the balcony made up for it though. It was breathtaking. The location is good, walking distance from the small town. Nice pool. The breakfast buffet was excellent. We signed up to get a hotel transfer from the airport with the hotel and the driver was 40 minutes late with no communication to us. Also it was a different driver as mentioned. It would have been easier to get an Uber or regular taxi.

The hotel is located on a mountain, with incredible views of Los Gigantes and the ocean from the balcony. Warm pool in January, two high-quality restaurants with delicious dishes. The rooms are comfortably designed with large balconies and sun loungers. Responsive and professional staff, very polite and hospitable. We were very happy that our choice fell on this hotel, the only thing I could not get used to was the hard mattress, but this is personal preference. Sun Resort Hotel met all our expectations, I recommend it.

This hotel is very clean and the staff are very friendly. Absolutely love the view from our balcony. We enjoyed our time here. It was very relaxing and peaceful. Definitely come here again.

There is currently building work going on at the hotel which we were not made aware of prior to our trip. The lift near our apartment was being upgraded and the whole street is being resurfaced. The actual hotel rooms are great (albeit out dated) with big balconies over looking the sea. Amazing views. Uncomfortable beds. Great showers. Amazing breakfast. Lovely friendly staff.

Amazing stay. Property is under construction for elevator and street in front of property, but didn’t take away from our stay. Great property, great staff, great stay.

Upon arrival we were quite concerned about the outside roadworks however our concerns were unfounded due to the welcome we received by the Reception Team and the beautiful apartment that greeted us. Spacious, clean, comfortable beds and with a most amazing balcony and views. I’m sure next time we visit, the outside updating of roadworks will be complete and it will be better still. Great holiday and great value and great apartments/views.

Apartments are fab. Have everything you need. Water fountains on each floor for drinking water. Beds v comfy. Didn’t find it great for the kids (10,7,5). Pool was nice and view stunning but there wasn’t any organised play for them, room of the pool but more free play. Also, no mini disco or other activities. Buffet was good but nothing amazing. Staff were nice. It’s very high up, trek back after being down the town.

Resort is dated, but clean and the rooms are spacious, but dated, had everything we required. Balcony huge, with stunning views. Couldn’t get subbed! Was very busy, busier than usual apparently. Animation team kept the kids busy, pool bigger than it looks. Road works made it a nightmare to park- we hired a car, however we heard no noise or disturbances. Amenities close by including a Lidl. Thoroughly enjoyed our stay. Would return.

Great hotel with very large apartments that are in a good condition, the terrace was huge and great views. There was a lot of construction right outside the hotel but didn't affect our stay. Our room 315 was very noisy, we could hear noice from the pool and from the kitchens.