Overall Ratings & Reviews Hotel Kent

Outdated and not like advertised photos. Staff overcharged for parking and were rude, hostile and threatening and personally attacked when we left our first Expedia review. Very disappointed that a standard review on check in identified us and resulted in us being harassed and threatened by owner. The most unprofessional and worst hotel experience in 30 years of travel.

Great staff and location.

All was great, recommended

We booked by mistake as we were 4 hours away and had NO transportation. Trying to notify you within an hour that we were unable to keep this appointment was nearly impossible. Then most disappointing that in one place it stated free cancelation, in another it stated one day would automatically be charged. We did get the message that my card would be charged $83. We'll NOT be back

We enjoyed our one night stay at Kent Hotel. The place is located about 15 min f of the Safari and Amusement park. The hotwas steps away from the beach. The room was newly renovated and bigger than I thought it would be. Breakfast was decent. Parking is an issue though. Plan accordingly.

Hotel is not bad, but room size advertised as Junior Suite is really a one small bedroom. At their standard, where a room for four, where even children are considered adults and have to pay as such, we got a small sofa bed and a queen size bed. Will this fit 4?! Not at all! When I asked if I can car park in the empty hotel parking lot in front of the hotel very late at night, I was told "No Way". Only on the street, where of course there was no place. First morning I asked what was the beach policy for using the beach, beach chairs and umbrellas. I was given a lesson right away: "if you would of reserve your room directly though the hotel, you would get it for free, but since you got your room by an agency( Expedia to be precise) you are on your own". There are pluses worth mentioning, such: nice and warm little swimming pool, nicely decorated and lighted garden and reception area, closeness to the beach. As pricey as they where, rooms are far from acceptable as size and warmth. Breakfast food was always the same, not bad, but poor selection. Face of the clerk at the reception desk when we first arrived at middle of the night( at that time was the plane arriving, nothing we could do about it), was " what are you doing at this hour here to disturb my work?!

One of the most pleasant staying in hotel of this type ever ! Surprisingly good in compare to not so shining neighbourhood.

I was looking for a not to expensive hotel while visiting the Bologna Show. As we had a car we could easily fled the expensive hotels during the trade shows. The only criteria was the four star minimum abd we were caught by surprise by this very good hotel, almost AT the beach in a very nice town.

Personnel désagréable, on ne peut pas sortir la voiture du parking quand on veut, il faut prevenir la reception 20 mins avant parce que les voitures sont entassés les unes derrière les autres dans le parking a 15euros la nuit... autant se stationner dehors au cas ou il y a une urgence. On n'a pas le droit a un deuxième café au petit dejeuner.... alors que c'est censé etre un buffet volonté. On est pas sur un service 4 etoiles. Et Mary la réceptionniste qui parait gentille au debut, vous prend de haut. Et il faut payer la totalité de chambre des l'arrivée, et cest demandé tres désagréablement. Plus jamais.

Su Expedia l hotel aveva un ottimo prezzo. Contattata la struttura volevano vendermi la stanza ad in prezzo più alto ; alla fine sono riusciti nell intento addebitandomi un extra di 10 euro a notte per il cane .

Comoda e carina colazione buona ed abbondante

Con tutto il rispetto verso le persone della terza età ma un hotel di 4 stelle non si può presentare con una receptionist del genere !!! La camera molto bella però i materassi assolutamente da cambiare con urgenza !!!

Consigliato , ottimo rapporto qualità prezzo , vicinissimo al mare , vicini al centro , accoglienza eccellente .

Struttura in posizione buona vicino al centro e spiaggia ma servizi pessimi , parcheggio inesistente , camera pulita ma piccolissima (9mq) senza nulla !! bollitore dell'acqua appoggiato sulla scrivania senza un bicchiere , senza una tazzina , senza una bustina di the , senza nulla , frigobar completamente vuoto , neanche una bottiglietta di acqua di cortesia (15 centesimi) , per essere un 4 stelle servizio molto deludente , consiglierei ai gestori di farsi una vacanza in un qualsiasi altro 4 stelle del mondo per vedere i servizi che offrono e capire cosa vuol dire 4 stelle .

Hotel molto carino vicino al mare, colazione buona e camere dignitose e pulite. Ci torneremo

Personale scarso. Lunga attesa per prendere la camera. Non è un 4s. L’unica che si salva è la colazione. Buona e molto assortita. Hotel da dimenticare.

Posizione eccellente per vicinanza spiaggia. Parcheggio dell'hotel con pochi posti a pagamento , altrimenti parcheggio in strada con difficolta' poi a trovarlo .

Bella struttura, ottima la colazione molto ben fornita. Zona strategica per raggiungere la spiaggia e i principali lidi. Personale cordiale e simpatico.

Posizione ottima sia per quanto riguarda la spiaggia che il centro, camera pulita, personale molto gentile, colazione eccellente!

Hotel con pochissimi posti auto a pagamento.. posto in zona vicino al centro, dove ora i parcheggi sono tutti a pagamento.. quindi si sprecano ore alla ricerca di un posteggio.. camere piccole e.. senza armadio! Camera non rifatta in tutta la giornata, giustificata con ‘abbiamo avuto un problema con le partenze’ difficilmente 2 persone potranno fare 60 camere, incluse le partenze.. appena arrivi al check-in ti chiedono di saldare il conto.. poco carino direi come benvenuto, considerando che siano stati più volte qui, (abbiamo sempre pagato 😄) non ci torneremo più.