La puerta era difícil de abrir y no había agua caliente para bañarse

Excellent Views! WiFi was not strong in the cabins

Great location. Slightly dated but clean and tidy rooms. Excellent restaurant.

I liked the place verymuch. Very friendly. Good location.

Loved this place ! The food was excellent and the whole staff was a warm breeZe

A fantastic hotel with very welcoming staff. The location is isolated if travelling by public transport, but the views are spectacular and there are some nice hikes nearby. A good breakfast was included and in the restaurant in the evening we enjoyed the very reasonably priced delicious empanadas! We had a great room overlooking the lake.

Extraordinary views of mountains and lakes, nearby hiking path, fine staff, quiet, short, inexpensive taxi ride to Bariloche. The beautiful site is also neglected in minor but distracting ways, all fixable: squeaky bedroom hinges, an old pile of rubbish nearby, a broken toilet, dripping pipes.

This hotel has a nice view and the restaurant staff were accommodating and friendly. The room was okay for the most part. However, the rest of the staff were quite rude. The "airport shuttle" driver also tried to increase our fare once we arrived to the airport which was unprofessional - we had to show him the hotel's website even said less than the amount he was trying to get us to pay. It was all around very dishonest and the main reason I'm writing this. We realized we were staying here during the low season which meant everything was blocked off including the gym, pool, and game room - it may have a different vibe during the on-season. Either way, the staff should close the hotel during the off-season if they aren't going to be happy to work there.

Graet hotel! Only problem is there is no transport to the city and we had to renr a car. But graet place and graet people! Most beutiful view I have ever seen!

Unfortunately I have to report this hotel. We were very much wanting to visit Bariloche to see the beautiful scenery. However, when we landed in Temuco airport we were advised that we could not take the rental car over into Argentina without a visa. We immediately called Expedia to cancel the room booked for two nights within the usual 24 hour time period. We have the name of the Expedia rep & the cancellation code. We now have a bill for the two nights for $220.00 because this hotel requires 4 weeks cancellation notice. We were not aware of this or I would have changed hotels at the time of booking. I have never heard of a hotel wanting a whole months cancellation. Expedia has tried hard to get a refund but this hotel is not complying.

Estancia del Carmen is a quiet, comfortable nature surrounded hotel with an amazong view to Lake Gutierrez and Mount Cathedral, it is near town and airport and alao is on the way to the 7 lakes circuit.

The Estancia del Carmen is a great hotel located behind Bariloche (Route 40 & 83). The view of the Gutierrez Lake is second to none. The restaurant is cozy and very well served. I would go back anytime.

Estancia del Carmen is a rare find for me. Nestled in the mountains surrounding Bariloche outside the city bustle, the BnB offered amazing views from the bedroom and wonderful local cuisine in the downstairs restaurant, which is, coincidentally, rated as one of the top places to eat in town. Strongly recommended!

I thought this place was great... A bit further out from bariloche than other places but not too far. The guy at reception was really helpful, the pool etc was excellent. Nice views of lake. Very cool - wish had a bit longer here.

Enjoyed staying at this hotel although it is 12km from the centre of Bariloche necessitating taxi journey - there is a local bus but does not run at frequent intervals. Great view of lake and Cerro Catedral from bedroom window.

Incredible view of lake Gutierrez and mountains. Very personable staff and superb food . Made it really easy for dinner after hard days of biking or trekking. Good air and water but had barking dogs.

The trip to Barileche was very nice, the countryside is beautiful and I recommend the trip. We had a cold front and de weather was cold with a lot of wind but she sightseeing was magnificent. On the contrary the hotel was below our expectations. The building is remodeled from an old hotel but the maintenance is poor. They told us they “upgrade us” from a Bungalow, 2 Bedrooms two double beds to a 3rd floor apartment in the main building, no elevator with the second room dark and with single beds. The TV didn´t work for the first 24 hours and the phone never worked during the stay, they promised to fix it but... The blackout from one of the windows fell when we tried to open the curtains. The building shattered with the wind making a very bothersome noise mixt with the added noise from a road nearby (I recommend earplugs). The dining room is very small and the food is very poor with an even worst service. You can prepare your food at the apartment (or bungalow) kitchen but you have to go to town to buy the supplies or dine there but it is a US$15 ride each way. You can rent a car but is very difficult to park in town. The cleaning service is not included. All in all we don’t recommend it.

Wonderful! Very comfortable room with an incredible lake-mountain view… very clean and tidy… the SPA area it’s truly relaxing…the restaurant specialty was delicious… thanks for the kindly attention from the reception… I´ll be back definitely to this hotel…

Reservei por causa da vista, mas confesso que não me surpreendeu muito. O hotel tem um potencial enorme mas deixa a desejar, achei muito cheiro de fritura no hotel o tempo todo, inclusive nas toalhas de banho. O café da manhã é limitado em 2 fatias de pão e 2 medialunas por pessoa, oferecem ovo mas tem que pagar a parte, e o suco é já servido no copo, em torno de 50ml, achei o cúmulo, nunca tinha visto isso. O restaurante estava fechado, o que gerou uma inconveniência muito grande pois tivemos que nos deslocar ao centro para jantar. O que não estava nos planos pois é longe. Porém a recepcionista ofereceu para ajudar com o pedido de delivery, foi bem simpática. Mas não voltaria a me hospedar ali.

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