Excellent place to stay in the old town area of Krakow. Location is perfect with the square right on your doorstep. There is always helpful people on hand in the reception area if you need anything.
Only a couple reasons I have not given 5*. Firstly if you are given one of the rooms that overlooks the nearby alleyway then you will hear a nearby club at night on Fri, Sat & Sun
Secondly the TV & WiFi are pretty poor. The TV is very small and doesnt have any smart features. The WiFi is extremely slow most of the time, i found it difficult to even receive emails or send WhatsApp photos.