Our stay was lovely! The property was goregous and in a great location. The staff was welcoming, very friendly, and helpful.

Friendly and helpful staff, beautiful room

Friendly staff. Great location and rooms where clean and spacious

It was very easy to check in and out, the staff were very friendly, the room was clean and in good order. I was very happy with our stay here, and would go back in a heartbeat. I only wish the pool was heated! Haha! Also that the hot tub had been functioning during our stay!

This was such a beautiful hotel in a beautiful town on a quaint street

The property is beautiful and well located to walk everywhere

We absolutely loved our two-night stay here!! Fabulous location; comfortable, clean, and beautiful lodging; extremely helpful staff! We would love to stay here again!

It was a good place to stay great location right in the center of everything place was clean, and the staff was helpful

Fantastic location that is in walkung distance to many attractions, and metro stops to further afield. Fantastic shops and places to eat out within a 2 min walk.

Absolutely Horrible Stay. Do Not Book Here. I stayed at this hotel for 3 nights and it was the worst experience of my life. On my last day, I discovered that my safe had been tampered with. I had locked it multiple times (I double-check constantly due to OCD), and yet when I went to check out, realized it was open. My $5,000 diamond ring and €1,000 in cash were stolen. When I reported this to management, they promised to call me back with an update but never did. It’s been over a week, and I’ve heard absolutely nothing. Their response at the time was dismissive and unprofessional — no concern, no investigation, no help. I already posted this review on Google, and the lack of follow-up confirms just how little they care about guests. On top of that, the hotel itself is the loudest and most chaotic place I’ve ever stayed. Guests were partying outside until 6–7 AM, and walls are paper-thin — you hear everything from other rooms. Sleep is impossible. Even when asking for something as simple as extra coffee pods, staff made me feel uncomfortable and unwelcome. The entire stay gave off a terrible, unsafe energy. Combine that with theft, cold service, and zero accountability, and it’s clear this property is not worth the money or risk. I spent 2.5 weeks in Spain staying at multiple hotels and never once had an issue — only here. If you value your belongings, your peace of mind, or even the chance of a decent night’s sleep, stay far away from this place.

Good location, excellent and helpful staff. Our room had lots of space and a good shower and bathroom counter to get ready but poor lighting for doing hair/makeup. Having a kitchen area was great and the bed was comfortable with lots of extra cushions. We liked staying in the gothic quarter near las Rambla and walkable to other attractions. Would recommend this historic hotel.

They left a bottle of wine in the room for our anniversary.

We had a great experience, family of 4 with 2 teenagers. The roomie big enough and clean. Love that the hotel is in the local area so we experienced the real Barcelona life. The hotel is pricy but we were happy with our choice.

Hotel has alot of character, rooms large and unique and kitchen was a plus. Staff was ver helpful. Pool could use some shade, maybe umbrellas.

Barcelona’s cleanliness has deteriorated over the years near the Ramblas area. The hotel experience at Arai Aparthotel was impeccable.

The hotel is beautiful and in a great location! The staff was warm, welcoming and very helpful. I would stay here again in a heartbeat.

Highly recommend. Absolutely stunning, and very clean. Lots of food options, shopping lovely people.

Lovely location with so many things in walking distance to see and do. Staff was exceptionally helpful and kind. The rooms are so well appointed with a kitchenette, fridge, and comfortable bed. Would stay again!

Great location and fun vibe.

Beautiful location and the room succeeded our expectations. The kitchenette, living space, and balcony were wonderful. Only issues were elevator problems but that didn’t bother us too much. Would definitely go back.