There are no refrigerators, no safes in the room, and no laundry services even though the website explicitly says they have laundry. I was told the website does say they don’t have refrigerators and I spent 40 minutes looking for that info but never found it. Other than that the place is fine. It’s conveniently located, clean, and modern. Had I known ahead of time what they were missing I would’ve stayed elsewhere.

Good stay

The hotel was well placed for our needs, though not near the centre of Lodz. The staff were helpful with our need for assistance with some charging plugs, as there were none in the room. The room was quite small, and the corridor to the rooms was a little foreboding. This may have been to do with it being an old factory.

Great Hotel and perfect location for the Atlas Arena. Staff were fantastic and allowed us to check in early as we had an early flight which was massively appreciated! Great stay, thank you.

Nice atmosphere, good rooms

Great experience. Cozy, quiet, clean room. Pleasant staff. Parking is a breeze. Atmospheric place. Definitely worth every penny!

Perfect location for Atlas Arena as we were watching volleyball. Room good size, but if you want to be in the centre not suitable

The most terrible stay ever. Staff were rude! They made us to pay a second time at the hotel and when we asked them to check this they called the police and we got evicted even though we had paid for hotel for 3 nights. They would not refund any money. We ended up paying for 3 nights and only stayed one night. When the police arrived they told the police I was drunk because I had ordered 2 single cocktails - one was yet not even touched when the incident took place. There is a zero alcohol tolerance in Poland so even after one drink you are assumed to be drunk and disorderly! I’m a U.K. citizen and well travelled and have never experienced anything like this anywhere in the world! After this incident we moved to another hotel called Kossak which was outstanding. We explained our experience to the staff and they told us that these small village hotels try and swindle people who don’t speak the language! This put me off Poland for life! Only stay at this hotel if you want to be abused / swindled and not have any rights!

Very unique place 👍 uncomfortable bed and poor quality bed sheet and pillow😒clean place 👍nice stuff 👍

Overall experience was good, but I'd expect the hotel to ensure that organised events do not affect other guests. There was a wedding taking place at the hotel during my stay which resulted in lack of sleep due to the noise.

Hotel room was fab wanted to extend another day but hotel was fully booked. Room clean, water, tea and coffee provided. (no milk for the tea) Shower was amazing, towels were a bit well used, could have been nicer. On the whole good experience. Breakfast was varied but did not include yoghurt.

I enjoyed my stay at the Hotel Tobaco. I thought it was good value. The one thing that stood out for me was the breakfast. Next time in Lodz, I will book with them.

The hotel is great! Nice, quiet, Lovely service. Hotel is situated at a great location not far at all from city centre. Great value for money. Definitely I be returning

This is a pretty new hotel or at least reconditioned recently and I can easily say that I've had a pleasant stay. Their restaurant was amazing (breakfast or a la carte ), the gym was a bit small but it was enough for some cardio and the only thing which I disliked was the wifi which was pretty slow.

Noisy at night and smoking smells in the room. No light in the bathroom, not well closing windows

Great staff. Spoke well English. Very clean and facilities were good.

A cosy boutique feel in a repurposed tobacco factory Excellent breakfast Quiet, comfortable bedrooms

Rooms look much bigger in the pictures. Bathroom quite small and bit old fashioned.Breakfast was not great. Service is ok they don’t seem to bothered.

Great value for money, perfect location. Room could be cleaner.

Lodz is well worth a visit if you like a city off the beaten track. There is lots to see and do and we only scratched the surface. Public transport is excellent. Hotel Tobaco is a perfect base in a lovely building which has been sympathetically modernised.