Overall Ratings & Reviews Biwako Hotel

Beautiful hotel and staff with great food options

Helpful English speaking staffs! Well maintained facilities and building!

A wonderful break from sightseeing and a good home base to venture in Kyoto and Osaka

Very nice place to stay Breakfast was amazing

Good environment. See view is beautiful.

The carpet is dusty. Toilet has smell. The air ventilation is ni good. The room view is good. Breakfast is average. The eggs are watery. It should be cooked more.

Love this hotel on Lake Biwa - lovely rooms with beautiful lake view. Nice onsen and good breakfast 😀

Excellent hotel with very attentive staff, although the dining options were quite expensive. Some vegan options would have been perfect! Beautiful views of Lake Biwa from our room, and loved the hotel shuttle bus to and from Otsu station. Thanks!

We had a room with a view of Lake Biwa. It was a beautiful. And the breakfast was delicious.

Lake view room worth it huge room . And the hotel onsen has a great view of the lake

Very nice hotel, very clean and safe, beautiful views. Excellent food. Would have stayed longer if our schedule allowed 5⭐️

Excellent shuttle bus transportation to and from the train station.

Shuttle service available to and from Otsu station. Spacious room and great public bath.

Liked the amazing lake view. It´s been a wonderful experience. I highly recomend to choose a lake view room!

Most of the hotel services are suspended. No shuttle bus, no luggage delivery, no pool, most of the restaurants and bar at the hotel are closed... Room and view beautiful but not worth the price when there is zero service. Staff was not terribly helpful.

Absolutely best breakfast of my life! The range of choice was insane! It was my first Japanese breakfast :)

great view of the lake and Japanese style bath on 4th floor

Excellent! Clean, quiet, good services, good onzen, wonderful lake view!:)

All rooms enjoy lake view. Room inside seems to have just been renovated with modern design and colour theme. However, small insects were found on the bed. Breakfast just average. Check-in male staff was very tense and without smile. Don't forget to include the balcony area in the room size.

All rooms have a lake side view which is lovely. It is well run hotel with a shuttle bus service up to the station- the bus stop to go down to the hotel is on the left, over the road outside the station.. to find the stop go about 200 yards straight ahead from the station. Our room was very comfortable,