Overall Ratings & Reviews Fairfield Inn & Suites Houston-North Spring

The bed was comfortable but my room smells like mildew. The first room I was assigned to was open and television was on and I had to get another room. My friend had to be move to another room because television didn't work. The property need some updates.

Not in good conditions, Not clean. Need renovations ,Outdated..Picture in apps are misleading.not worth of money spent in comparision.

Easy to access. And the rooms were nice

The properties condition was mediocre.

Everything was great

Staff - EXCELLENT! Room - EXCELLENT! Beds - COMFORTABLE!! A/C - COLD! Couldn't add for anything better. Thank you to the staff.

Very enjoyable stay. I look forward to staying there during my travels to San Antonio. The staff are very accommodating. The cleaning staff are to be commended for a very good job.

We stayed there for a couple of days recently since we drove in for my nephews graduation party, when we checked in the person at the front desk was nice. The elevator floor was sticky, the hallway floors looked like they hadn’t been vacuumed they were dirty and there was a smell in the hallway and was very stuffy, the room had a weird smell when we walked in it was very stuffy and warm it took a long time to get it at a decent temperature, the mini fridge was disgusting, the sheets on one of the beds look like it hasn’t been cleaned, the sink was extremely cracked and looked dirty for the amount that we paid, I expected it to be a little bit nicer inside. I think the pictures posted were kind of deceiving. Luckily, we didn’t spend a lot of time in the room because we are so busy and we had brought a couple of our own little blankets we did not use the fridge since it was nasty and used the Clorox wipes I had in my bag to wipe up the hair on the bathroom floor and the sink. The only good thing I can say is that the people that work at the front desk were friendly at check-in and at check out, but we will not be staying here again, and I won’t recommend this hotel unfortunately

Stay was pleasant. Room was big & comfortable. Only thing was a/c made strange noises, but still worked well. The only negative about the appearance of the hotel was that the halls needed fresh paint. There was scuffs along the hallway walls.

The property is centrally located close to everything. Our room was clean, very important. The whole facility was clean and the breakfast in the morning was great. I will definitely stay there again!

There were coffee cup lid under the table. When we turned on the tv, different name of guest showed up. There were some clothes left in the drawer assuming from previous guest. Elevator floors(tiles) were cracked. Beside all that, the breakfast was great.

good place for one night business trip

We stayed here along with other families for a soccer tournament. The staff was friendly and hard working and the lobby provided a nice place for us to hang out with other families. Breakfast was clean and had a decent variety. The location feels a bit sketchy but is a quick drive to some nice locations like the Woodlands Mall. Unfortunately, overall, it feels like the property is rundown and understaffed. The hotel was completely booked one night with only one staff member on site doing everything from checking in to room maintenance to house keeping. They were over-booked and many families we traveled with did not get the rooms they reserved and were left with 1 King bed for an entire family. The sole staff member on site was left to deal with this mess alone. Not his fault, he worked as hard as he could but you have to wonder what’s going on that’s he was in that position. Furthermore, many rooms had broken TVs and the pool was not swimmable and had not been cleaned. Both of these were pretty big disappointments for families traveling in the summer. This property needs more resources and to be appropriately staffed and it could be a great option for an affordable family stay.

Checked in at 8:30 PM and there was no receptionist on site. We had to call her at a number left at the desk and wait 10 minutes for her to drive back from wherever she was.

Glass in pool, tiles broken and falling off in the pool. Two of our friends children cut their feet on the bottom of the pool. Front desk receptionist was extremely rude.

Pool had broken bricks, rips in the carpet of the rooms, scratches down the walls. Breakfast was okay. Little worn down feeling and old.

We were allowed to check in early and were treated wonderfully by the lady at the front desk. We called multiple times to get additional pillows and a blanket with no answer at the front desk. We went down twice and there were also people waiting to be checked in with no staff in sight. We waited at least 20 minutes for someone to come help. They said they would send our items up to our room, but they never came.

Fast, easy check-in

The stay was great

The state was real good. Everybody was real friendly. I really like the breakfast. The only thing I would say just because I work out all the time is you might want to upgrade your workout department.