7.6
Pleasant
From 113 reviews
Cleanliness

7.2

Room Comfort

6.2

Location

7.4

Service and Facilites

8.4

Traveller Reviews Baia Serena

Number of reviews per page
20
40
Top reviews
Angel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Vista al mar , admiten mascota , excelente lugar para descansar con vistas maravillosas
Verified traveler
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Joseph & Rose are great hosts. Great location for accessing Sorrento & Positano. The chalet rooms are small and parking is tight in narrow road paths, but the views and pool are great.
Julia Ann
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Giuseppe was a life saver for us on our trip. He and his wife were so kind and accommodating. The villas were simple and had everything we needed. We had incredible views from our porch. Beautiful property. I already miss being there!
Crispaula
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

The place is incredible, everything is very well organized and super clean. Excellent place to relax with family or as a couple, close to incredible beaches. The owner was fantastic in the service, super helpful, gave us several tips for tours, as did the rest of the staff. We will definitely return and recommend it to our friends.
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Janet
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

The property has an amazing ocean view and it is a quiet place. It is a little bit difficult to find the area, but the view is worthy and amazingly beautiful
Oiva
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 77 week(s) ago

Hotels.com verified review

Hosts were there to make the best of your vacation. Good hints, great service, beautiful scenery. View from the poo is absolutely great!
Sebastian
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 79 week(s) ago

Hotels.com verified review

Nice place to stay. Rose and Joseph are great owners. Very helpful and kind. Rooms are small and bathroom showers to small to enter for shower. Needs to be fixed:) overall great place
Jennifer
4.0
/10
Reviewed 118 week(s) ago

Hotels.com verified review

This was the only disappointing stay during our two week trip through Italy. The location is not great if you're interested in traveling to Sorrento and the sights around it. You take a bus that runs almost every hour unless it doesn't, to a train, both were always delayed and really limiting for how much time we could spend exploring the sights. It's only 2.5km from Sorrento, but don't be tricked, those 2.5km are a big deal! It's on cliff, with a really dangerous road you have to pass to get anywhere, including the bus stop, and there's no access to grocery stores anywhere near the place. The owners were also really rude, I wanted to book a boat tour and they straight up told me they wouldn't help me because they thought it was a waste of money. I asked several times and said I knew it would cost money and they just told me no. They also charged a lot for a breakfast which was a pastry, and coffee. The coffee was also not free and no refills!!! They also didn't serve tap water with food, so all water was for a fee. We asked one morning if we could just have coffee (we didn't like the pastries), and the owner said no, you must have all breakfast or nothing. It was incredibly disappointing for the price they charge. The rooms are super bare and aren't worth the money, the bathroom smelled of mold. I would not recommend at all, spend your hard earned money somewhere where they treat you as a guest and not an annoyance.
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Nikita
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 133 week(s) ago

Expedia Group verified review

My recent stay at Baia Serena was absolutely fantastic. From the moment I arrived, I was greeted with warm hospitality and a genuine smile. The room was impeccably clean, comfortable, and had great view. The hotel staff went above and beyond to ensure my needs were met, and their friendliness was exceptional. The location was perfect, allowing easy access to the Amalfi Coast. I highly recommend Baia Serena for an unforgettable stay.
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Vrushank
2.0
/10
Reviewed 136 week(s) ago

Expedia Group verified review

Manager Joseph was very rude and arrogant for people outside Italy. Dirty property. Mosquito problem. Manager was not supportive at all. No room service.It was a disaster experience.
Sarah
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 174 week(s) ago

Hotels.com verified review

Had a lovely time staying at Baia Serena, we had an amazing view from our balcony, the pool was lovely and the restaurant dining area again had beautiful views. Free Wi-Fi across location was a bonus too. The chalets were abit tired and could have done with more storage and hooks in the kitchen, a lick of paint here and there. However, we had comfortable nights sleep, a hot shower and a hob and fridge. For the price we paid, we did not expect 5 star accommodation and as we are used to the camping/caravan lifestyle, this was a great for us to visit the place of interest in the area such as the Amalfi coast, Pompeii, Capri, Mount Faito.
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Nazeli
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 181 week(s) ago

Hotels.com verified review

Absolutely amazing place to stay, so beautiful and incredible scenery. Great location and very easy to get to a lot of sights. Amazing host, whole bungalow was very clean and kitchen contained all the basics you would need, would defo return :)
Mark
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 183 week(s) ago

Expedia Group verified review

Unique setting with great views from multiple levels. Very basic accommodations and not for the faint hearted driver.
Shanon
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 221 week(s) ago

Expedia Group verified review

The property has amazing views! We didn’t expect a bungalow but that’s what this place is. It was very nice, centrally located to Pompeii, Sorrento, Amalfi coast, etc. the staff is super helpful, and they will help you navigate the area. They can even rent you a scooter. Cool spot! I’ll be back.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 332 week(s) ago

Expedia Group verified review

Amazing views, food in thier family runned restaurant is excellent, and in general I found this spot a perfect one if you need to relax and recharge your batteries!
Shaun
4.0
/10
Reviewed 338 week(s) ago

Hotels.com verified review

Parking was ridiculous and I am surprised we didn’t damage our car. The sheets were dirty on one of the beds and the towels were thread bare. The location was about 5km from Soronto which doesn’t sound bad however every time we needed to bring our car back onto the hotel property was dangerous. Wifi only worked in the main building. The only positive things I can say was that we received a warm welcome and the pool was nice.
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Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 341 week(s) ago

Expedia Group verified review

Just returned from this property, Perfect , We had a car and would recommend having a car to get around . Beautiful views, amazing sunset from the restaurant patio, Accommodation has everything you need, The owner is a lovely man and very helpful. Highly recommend this place, Would definitely return
Jan
8.0
/10
Reviewed 384 week(s) ago

Hotels.com verified review

Greatblocation with amazing views of the Sorrento Bay from the terrace and from the pool. Friendly and helpful staff. Basic but clean room.
Joe
4.0
/10
Reviewed 385 week(s) ago

Hotels.com verified review

The view was nice, friendly staff but the rooms were full of ants and bugs. Parking very tough to park, uphill and downhill. Narrow roads, better to park up on the hill. Air condition you have to pay for it, 8 euros per night. Wifi is available only at the reception.
Verified traveler
8.0
/10
Reviewed 386 week(s) ago

Expedia Group verified review

it was great highly recommend.Stunnimg views from many areas around the grounds especially the roof terrace, this is lovely place to have an evening meal and watch the sunset over Sorrento. Family friendly with well kept outdoor swimming pool.
Number of reviews per page
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