The staff was very accommodating and helpful as we arrived early after a 16-hour flight. Thank you for your generous hospitality. They made it a very easy check-in and checkout process. I would recommend this hotel.

Super friendly and accommodating staff, great location and comfortable accommodations, all at a great price.

Ok

Nice room. Staff were excellent; really nice people

My double bed room was medium size and clean. It had a mini fridge, TV. Breakfast was good. Scrambled eggs, cooked meat, cold cut sliced meats, sliced cheese, cereal, milk, juice, rolls, fruit, toast, pound cake, coffee and tea.

The room was spacious and clean the shower wonderful. The staff are really helpful altogether a nice spot to stay in old town Cusco

Great place!

The hotel was located in the central tourist district which was walkable to Avenida del Sol, San Pedro Public Market, Plaza de Armas, etc. There was daily breakfast with options for fresh omelettes and pancakes. The staff spoke English well and were quite helpful. The only downside is the room assigned to us was quite small for 2 medium sized adults who arrived with hand carried luggage only. We had to arrange the luggages in a way to make more space to move about.

As always everything was great

Staff, location , breakfast

Great location nearby the main square

As always, perfect!!!

Good located , excellent breakfast , lovely staff . Room clean

Very clean room, and polite staffs!

Staff was super accommodating, location is super central and convenient to get anywhere. Room was clean and very spacious.

Great hotel for your visit to Cusco! Staff very accommodating. For English speakers, no issues. Property is an oasis in the city. 10 minutes walk to the main Plaza.

Lovely staff, charming room and great location.

The location is good and walkable. The tea service and breakfast is amazing.The yard is relaxing and the library is definite add the point. Not that quiet at night but acceptable.The facility is good though one of my lamp did not work.

The room was clean, and the staff were some of the most helpful people there is.

We were very happy with our stay here. We stayed 2 separate nights here. There was an initial confusion with the booking. It was hotels.com or Expedia fault. They didn’t send them that we would be 3 people even though we had specified it in our reservation. Hotels.com customer service was horrible and useless but Tierra Viva staff was very nice about it and didn’t charge us anything extra. The rooms were spacious and beds were comfortable. We were on the upper floors on both occasions. The staff helped carry our luggage to the rooms and also bring them down at checkout. We left 2 pieces of luggage during our first stay. When we returned they had put the luggage in our room already. Location of the hotel is very central and close to the main square. Area was lively and felt very safe. Breakfast had good selection and the staff helped us get some hot milk for our son. Overall apply with our stay and would be glad to come back.