8.0
Very Good
From 1,004 reviews
Cleanliness

8.2

Room Comfort

8.0

Service and Facilites

8.6

Traveller Reviews The Grand Hotel

Number of reviews per page
20
40
Top reviews
stuart
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

A great place to stay in Torquay. Across the road from the beach and a short walk into town. Nice room and really good food in the restaurant, the breakfast is also very nice.
AMIT
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The staff were friendly and offered us a free upgrade to a sea-facing room. The sea-facing rooms in this hotel are amazing. The location makes it exceptional.
John
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great value for money
Katrina
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The hotel was lovely, deco a little tired in places but very clean. Staff very attentive. Right on sea front had lovely room overlooking the sea. About 20 minute walk from shops.
Tara
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

We stayed for the Easter weekend from Friday to Monday in a large sea view room, with our dog. I have always admired this stunning hotel so was excited to finally stay. The location is perfect (and is next to train station), we chose to have a sea view room, which I am so glad we did. I was disappointed to see that the hotel parking in the garage cost £10 a night, so we opted to park on the road outside which is free with no restrictions and we always found a space. We received a lovely warm welcome and the reception area is really lovely. Our room was great too and we had some dog biscuits and a blanket which was a nice touch. The room was comfortable and clean, but there is a bit of wear and tear (stained carpets, chipped woodwork etc) but none of this bothered us. Breakfast was very good, but not amazing. The staff were super friendly and helpful. The hotel is very dog friendly which was lovely. We didn't use the spa as it was closed. The location is perfect, opposite the beach area, about a 10 min walk to the town. Nd about a 30 min walk to Paignton. I would stay again.
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Nicholas
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Friendly staff. Nice outside pool area.
Tina
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

My room was cleamed every day towels changed and bed made
Tina
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Tmy room was clean and very comfortable. The staff were very kind and helpful. The outlook is beautiful and suruation for me is the best.
Sandra
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Breakfast just warm and quality of ingredients could be better
Cara
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The hotel has amazing character and suits those looking to experience British history! Super friendly staff, relaxed atmosphere and quite out there interior design vs the boring modern hotels. The poached eggs with the breakfast were also some of the best I have ever had.
Abbey
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Unfortunately pool closed for refurbishments . Didn’t get a chance to eat at the hotel
Nicholas
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Love coming to the Grand hotel it’s so welcoming & love the cosy atmosphere at reception & the bar area
Mark
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The hotel was very tired looking and not the cleanest. Bar staff were very slow and poor service. Breakfast staff were great.
Denise
icon-with Friends
with Friends
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean room. Mattress not great very springy and going in all directions and had to ask for a duvet the second night to lie on to get some sleep. This was disappointing Bar good. Booked for dinner but service was sadly lacking, food ok. Outside balcony good to sit outside and staff table service was good Spectacular view from the room and may visit again
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Derek
icon-with Friends
with Friends
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Minimal Hotel parking available. Reliant on local roads. Incredible frustrating finding a spot to park, particularly as I am a Blue Badge holder!!
Shelley
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The hotel is a little dated but the room was clean. Dinner was good and all of the staff were lovely & friendly
Sek Yan
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

A good hotel!
Andy
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The staff were brilliant from moment one. The hotel was clean and tidy. Breakfast in the morning was lovely and plenty of it
Sarah
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Staff are amazing
Brenda
icon-Family
Family
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Overall we had a lovely time. The place is just looking a bit tired and old fashioned. The decor is a mishmash of themes with some questionable colour choices and looking a bit rough round the edges. However finding a hotel that accommodates dogs is fantastic and location is great. Staff are friendly and you can tell thy work hard.
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Number of reviews per page
20
40