The hotel is in Old Quarter, so you can walk to places near Hoan Kiem Lake such as the cathedral and the water puppet show. There are a lot of food stalls nearby. However, there are no public toilets in the lobby, so if we have checked out, we cannot go to the toilet anymore. The staff are helpful.

The room is older than shown in the picture. The bed quality is poor due to dampness. General hygiene is substandard. The only positive point is its location right in the heart of the old town, making it easy to get around and sightsee. Not suitable for families with children.

Good room, close to tourist attractions, very convenient to travel.

The interior is quite old, few amenities ............................

I checked in to the hotel and they said the room had a broken water line. They transferred me to a nearby hotel for double the service. Satisfied but inconvenient.

Good Services, attentive, recommended for business travelers

Ideal accommodation when coming to Hanoi, friendly staff are enthusiastic 👌

The room is very nice. Staff so friendly and service are so good. The best plate to come and beautiful plate to

In the room there is no switchboard phone, there is no key inside, the air conditioner is not cold

Rooms are quite clean staff cute, however when the air-conditioned room is damaged, the second night is not repaired nor changed room, but asked for the fan seat, very uncomfortable, to say 3 times to change room Other, while before, is definitely out of the room already

I was very satisfied in the first stay so I booked this hotel again for my second business trip. However, the staffs weren't as good as before, I felt less comfortable. Anyway, it's good enough for the price. P/s: the hotel should buy a new iron because it was too old and broken that burned my t-shirt

Very good facilities and service

Book a room but to no room to move to another hotel.

All is perfect except for limited breakfast.

All staffs are lovely and very friendly, beautiful and clean room, good breakfast (yummy), but have no mineral water. However, I'm impressed this hotel.

Great service, all hotel staff is very friendly and informative. Perfect location, located in the center of old quarter area -- very near the Saint Joseph Church and Hoan Kiem Lake. Although the restaurant is quite small, the breakfast's choices were great and enough for one meal. Recommend to stay here. It's a great choice for staying in Hanoi.

Satisfactory service. even though we moved to another place but conditions remained good. clean and comfortable.

The room key problematic and not given a solution

The hotel staff is friendly and provide information about tours in hanoi, broken room door could not be locked, leaky bathroom faucet