Friendly staff, gym facilities decent. Restaurant closed sunday, one night i was there.

The location very good behind piazza mall The stuff respectable The room badly smells and the furniture needs updating The internet free but slowly The breakfast buffet Care parking available

Initial reception was not good: no one greeted us at the door to help with our luggage and explain parking, front desk staff was not friendly, the lobby was dimly light and uninviting. Nice room but needs renovation: stained carpet, flat screen remote control didn't work, air conditioning didn't work, water damage in bathroom. Lovely dinner and good service. Lovely breakfast. Great pool!

It is in a good location , next door to a fantastic shopping centre, the breakfast was wonderful!!!

I checked in at 4:00AM and went to sleep. In the morning had breakfast and checked out. Found the price very high.

Best locatie

No one speak English you

It's not worth the money. 5 star hotel but when you try to look out the windows you can’t because of dirt from outside. Room looked old an run downed, Not to mention no bath robes was in the room when I called in and asked for one they told me you can get bah robe only if you use the spa! How ridicules is that? I almost fall into bath tub because of the way it was designed and breakfast was horrible.

İ get a good price probably because of covid 19. The hotel staff were good. The hotel location is in the heart of the old part Just next to the biggest shopping center. I think the city need this hotel very much and can recommend to any visitors.

Beautiful hotel, friendly staff and clean room. However, the bathroom needs the following items repaired: 1- change the light bulbs for lamps on each side of the mirror 2- the shower door doesn't close 3- the waterfall shower head is busted Also, the light in hallway flickers when the light switch is off Furthermore, please invest in larger bath towels. I called for AC to be looked into because it wasn't cooling. The technician never showed up. The hotel can be so much better with a little more attention to details. I hope the management takes my feedback and act on them.

VERY WELL PRICED EASY ACCESS TO THE AIRPORT . THE DINNER MENU WAS VERY LIMITED

Excellent location Facing the main attraction of samsun

Clean room and good location Very good breakfast Poor internet

Very nice and excellent location and great bathroom and spacious room

Nice breakfast and seaview. Comfortable bed and pillows.

generally fine but small problems with WiFi and lack of personnel attention to details: towels were not provided after clean up, keys not working, WiFi password note removed during cleaning

i only spent a night in the hotel. room was very nice . enough space for everything. stuff was helpful. didnt take the breakfast cause u don't actually need it , there is a shopping mall just next to it so u can go somewhere for it. i liked the hotel , i d like to pick it for ky next visit.

Very good hotel but in a strange location (next to an industrial zone). The room was very clean and comfortable and the staff were extremely helpful. The hotel deserves its five-star rating.

The view was wonderful from the room, the staff was friendly and helpful. the room only had a shower and i really wanted a bath tub. Breakfast was nice, but I think they should serve real fruit juice and not nectar juice.

Very well located hotel, just beside a shopping mall that has many choices eather for dining nor watching a movie. (-) They took long time to issue my invoce before i ask them to keep it as i dont have time to wait.