The hotel didn’t have running water for the moment they said and my room door key wasn’t working either; so I decided to walk away

The property was very nice, clean with friendly and helpful staff.

Excelente atención y servicio del personal; habitación muy cómoda y limpia

Thanks for a great stay. Staff were friendly and explained facilities available. They were also helpful, and accomodated for my mum's needs. A great place in a easy location close to El Zocalo.😉

It was clean. I particularly don't like the "maestro limpio or fabuloso" cleaner smell but it was clean.

Great place to stay, very clean, and great customer service

Overall our stay was good. December is a very busy time due to the Christmas holiday so getting in and out of the hotel area was bad. We had to walk a good ten minutes out the area to catch an uber due to the crowds shopping. But as far as theme property goes. It’s an older hotel. Basic. Beds were a bit hard, but manageable. I recommend this hotel if you are in a budget and don’t intend to spend time there siring TJ day.

Room was clean but was small, however,

The hotel is nice and clean. A lot of vendors on the street and it’s almost impossible for a taco to drop off or pick up anyone at the hotel.

The room was nice. Only thing is one of the electric plugs did not work. But overall it was a nice room. Great service

Our taxi did not come to take us to the airport so we had to chase one down.

The matreses

No refrigerator, no air conditioning, no breakfast, no towels, matresses sucked, pillows are horrible. Location is very bad. Very rude front desk. Elevator caught my hand and doors wouldn't open.

The hotel is nothing like the rooftop picture , The hotel itself is in the middle of a one way street where there are hundreds of vendors on the streets. Cars motorcycles , pedestrians all on the street just trying to walk by. Hundreds of people crammed together just trying to scoot by. The hotel is so hidden I couldn’t find it for almost 15 minutes after being dropped off. It’s so small & no Ac anywhere.

Excelente location para conocer el centro historico

We did not have hot water for 3 days of our stay.

It was perfect for one night in Mexico. We walked from there to the historic center.

It was a nice hotel, I felt very safe as I am a female traveling alone. The area was very busy during the day but quiet at night. Lots of policemen/women at all times. Only thing I didn’t like was that the bed was super hard and it made it difficult to get a good night’s rest. Mattress are hard as rocks. But other than that it was a good place to stay.

Staff was nice

Bety good