The WiFi was so bad and the guy who was in the front desk was rude

Good place

The safari trips were amazing and the staff could not do enough for us. The room had a wonderful view and was very nice. The food was bountiful and very many choices.

The housekeeping were wonderful & had fun teaching me a few Africans. The Dining staff were always there. The tour guides we friendly with great senses of humor. The food was a very good quality and tasty. As someone who is dairy free they had good variety of non-dairy milks, but a lot of food had dairy and as far as gluten-free my options were very limited.

it's a all in resort, The food is not very good overall, the first day at lunch time, before i even sat down, i saw a mouse went through the restaurant, it was quite alerting. also food choice was quite limited and low quality. we had the villa room, it's very basic and very cold. The game drive was awesome, and the driver was amazing.

We stayed one night with our children ages 8 and 10. Our children thought Aquila was magical and thoroughly enjoyed the facilities and their time with the animals. Food was good with plenty of variety and very friendly waiting and serving staff. All in all a great experience however a few improvements can be made: 1) There were a lot of flies at the lunchtime buffet which were enjoying the uncovered cakes and puddings. Please cover the food to minimise this. 2) Blankets should be provided on the morning safaris. 3) Safari guests should be requested to turn off/disable bleeping/shutter noises on their camera and electronic equipment. There are lots of senses used to enjoy the African bush including listening to birds, animals communicating with one another and the sounds of elephants treading the earth. Electronic sounds completely ruin this! 4) The pool water is extremely cold! Any chance of getting some heating?

The rooms are nothing as displayed on the website. The front desk staff are not transparent on their policies- we were not told that ATV rides were at a cost and only charged at checkout. For the prices they barely have any toiletries in the shower- not even and iron. The only reason reason I didn’t give them 1 star is cos the restaurant staff and the baggage personnel’s were nice and friendly. To the rooms, they are dirty you could literally see hair all over from the previous guests and rats running around the dining- MULTIPLE.

Such an amazing time wished we stayed an extra day. Staff was amazing, amenities were great room was clean and the game drive was incredible.

The most amazing 24 hours we Har spent anywhere. The safaris were incredible and our beautiful family room was the icing on the cake.

Safari was incredible. Beautiful grounds of hotel and amenities.

Family-friendly lodge with plentiful food options and activities for kids. An excellent safari option if you have limited time in the Cape Town area and are interested in seeing the Big 5.

The game drives were excellent and we saw lots of animals.

The food although plentiful was meh. Lodging was dark but loft was a neat addition. The staff were extremely polite and helpful. We went on safari 3 times including in one time in the morning which was incredible. This is a reserve that rescues animals at risk; perhaps that explains how few animals were present

Amazing hotel with game drive and full board included

Loved our stay at Aquila! We stayed in the family room which was very spacious & had a patio area outside. All the food was lovely with a big selection from the buffet. We had African wood massages in the spa and used their facilities which were lovely. The grounds are big and spacious and you can sometimes see animals from your windows But of course the best bit were the safaris, we loved the drives seeing all the animals in the reserve my mum also swapped one of the drives for a horse riding safari which she enjoyed. Would definitely recommend staying here for atleast 2 nights

Really enjoyed my stay. Well organised from arrival to departure. Room overlooked the safari and could see Elephant's from the balcony with a coffee. Pool was nice and refreshing. Food was quick and plentiful. Safari was better than expected and guides informative.

A great way to do a safari close to Cape Town. You get to see many animals in a short space of time. The stargazing at night was an added bonus.

We did an overnight trip with our 4 year old so she could experience her first « safari ». The room was great, spotless, the kids club is UNREAL- really recommend for families with kids. Our guide was fantastic. The food was average.

Overall this property is great for families. That’s it. We were a couple in our 50’s and this did not measure up to our expectations for a 4 star resort. The best aspects were the spa with adult only small secluded pool and the spectacular views of the Karoo. Most of the staff including and especially the manager were unfriendly.

The hotel and spa was fantastic. Lacks a gym which would have made the downtime better but the overall experience was brilliant. The junior ranger session offered for children was fun and the kids loved it. Only thing id say was to add additional things such as a gym and extra acrivity options for kids (even chargable) such as quad bike safari etc. Really good experience!