I booked a reservation with this hotel for 7 days. When I arrived they said they were booked. They had my reservation, yet were overbooked. Of course this was not good news. They told me they would send me to their other hotel, which was equal. It was called Quinta do Sol Lite. It was not equal. It did not have the same size pool, it did not have a sauna, it did not have a game room. The place I booked was spacious. The place they sent me to was much smaller. They gave me a room on the ground floor near the parking lot and pool. I enjoy opening up the sliding glass door since I prefer fresh air. Since there was no privacy, I never felt comfortable letting in the fresh air, and also at night I had to keep it closed. Ont the Expedia website the place they sent me to was $12 less. Yet I received no discount. Irresponsible hotel and not accomodating at all.