Donhoi
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Request for cleaning was up to me to decide so that was good in my view. General interaction with staff was pretty good and they were helpful and cheerful. My only issue came at the end of my stay, I extended my trip and had to move to a new resort but while doing so I left my Samsung Galaxy tablet for work in the safe. I later realized this and went back to see if I could retrieve it approximately 7 hours later but no one could give me any information. My information was taken and no one reached out to me since. At this point I'll have to replace it which I view as a big lost. As someone who've worked in the industry we've found many expensive items over the years but it has always been turned in and recorded while reaching out to the guest to let them know that we found their items and arrange with them for pickup or shipping. So I'm disappointed as outside of that it was a lovely stay. The area is safe so you're free to walk in the vicinity at nights and there are a lot of food options surrounding the property.
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